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News & blogs
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Read the latest news, press releases, blogs from the CSA below.

An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

Filter news categories via the pull-down menu above.

Press releases
20 November 2018
Debt Buyers show commitment to voluntary fairshare funding of debt advice to the tune of £25.5mil. »
Debt buyers contribute half of the entire amount paid by financial services firms Fragmented debt advice sector needs...
16 November 2018
CSA appoints new Senior Learning & Development Consultant »
The Credit Services Association (CSA), the voice of the UK debt collection and purchase industry, has appointed Zoe Dellow...
16 November 2018
Filling the Compliance Gap »
Well-designed and properly-enforced regulation plays a vital role in improving the way markets work for the benefit of bus...
19 September 2018
CSA hails success of UKCCC »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has hailed the succe...
05 September 2018
CSA announces stellar entertainment line-up for UKCCC »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has confirmed Matt F...
20 August 2018
CSA recognised for ‘outstanding’ levels of customer service by the IIC »
The Credit Services Association, the voice of the UK debt collection and debt purchase sectors, has registered ‘outstandin...
14 August 2018
Record entry levels for industry technology awards at UKCCC »
A record number of entries have been reported for the Credit and Collections Technology Awards, devised by Credit Connect...
23 July 2018
CSA nominated as Best Overall Association in The Association Excellence Awards 2018 »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has been shortlisted...
07 June 2018
CSA confirms programme for 2018 UKCCC with key focus on technology »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has confirmed the fu...
17 May 2018
Debt collection industry acts decisively to ease burden of customers with mental health issues »
The debt collection industry has taken a significant step towards stopping people in debt with mental health problems from...
14 May 2018
CSA appoints new Head of Sales »
The Credit Services Association (CSA), the voice of the UK debt collection and purchase industries, has appointed Mark Buc...
30 April 2018
CSA announces strong line-up of speakers for UKCCC »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has confirmed the fi...
26 April 2018
CSA calls for the debt collection industry, campaigners and charities to work together »
CSA calls for the debt collection industry, campaigners and charities to work together to tackle issues over mounting cons...
13 April 2018
New personal debt guidelines could force more people unnecessarily into insolvency »
A leading trade association is concerned that new guidelines for debt advisers could keep customers in debt for longer by...
10 April 2018
CSA announces first major sponsor for UKCCC »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has announced the fi...
19 March 2018
CSA to host industry technology awards at UKCCC »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, is to host the Credi...
08 March 2018
Senior executive calls for common Code and Standards across al consumer collections activities »
A senior executive within the debt collection industry has again called for the adoption of the Credit Services Associatio...
24 January 2018
CSA announces its first Supplier Member »
         Styles&Wood has become a Supplier Member of the Credit Services Association (CSA...
01 November 2017
CSA urges collections agencies to prepare for new card payment ban »
From 13 January next year, businesses, including CSA members, will no longer be able to charge surcharges for certain card...
18 October 2017
CSA shortlisted for Training Provider of the Year Award »
The Credit Services Association has been shortlisted as the Training Provider of the Year in the 2017 Collection & Cus...
27 September 2017
Ten out of ten! »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has welcomed efforts...
24 July 2017
CSA appoints new Coordinator to support members in exploiting the Apprenticeship Levy »
The Credit Services Association (CSA), the voice of the UK debt collection and purchase industry, has appointed Arran Hope...
24 July 2017
CSA agrees discount with Royal Mail as part of new Test & Innovate Scheme »
The Credit Services Association (CSA), the voice of the UK debt collection and purchase sectors, has secured an agreement...
17 July 2017
The CSA's UKCCC named Conference of the Year »
The UK Credit & Collections Conference (UKCCC), the Credit Services Association's 2016 flagship event, has been named...
11 July 2017
CSA introduces revised Code of Practice at House of Commons launch event »
The Credit Services Association (CSA), the voice of the UK debt collection and purchase industry, has revised and relaunch...
23 June 2017
CSA introduces revised Code of Practice to reflect FCA's regulatory framework »
The Credit Services Association (CSA), the voice of the UK debt collection and purchase sectors, has revised its Code of P...
13 June 2017
The CSA's UKCCC shortlisted as Confernce of the Year »
The UK Credit & Collections Conference (UKCCC), the Credit Services Association's 2016 flagship event, has been shortl...
30 May 2017
CSA confirms new portfolio appointments »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has confirmed the ap...
09 February 2017
CSA appoints new President and confirms new Board »
John Ricketts has succeeded Leigh Berkley as President of the Credit Services Association (CSA), the voice of the UK debt...
06 February 2017
CSA dismisses IFS report as an unfair portrayal of new Apprenticeship Levy »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, also disagrees with...

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