Have you been contacted about a debt or wish to make a complaint?

Have you been contacted by a debt collection agency or do you wish to make a complaint? Search our Member Directory below to see if the company is a member of the CSA. Firstly, search “Company/Employer”. If the name of the company does not appear search again using “Trading Style”.  If the company does not appear under any of those searches it is unlikely that the company is a CSA Member. Alternatively, select "Continue" below to view a full list of CSA members.

You can also find useful information about debt collection in our Guidance for Customers section, as well as information about organisations and charities who provide assistance to those experiencing debt-related issues. The Guidance for Customers section also has more details about our complaints procedure.