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News & blogs
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Read the latest news, press releases, blogs from the CSA below.

An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

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Press releases
17 January 2019
CSA appoints senior executive as new Head of Policy »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase industries, has appointed Hen...
20 November 2018
Debt Buyers show commitment to voluntary fairshare funding of debt advice to the tune of £25.5mil. »
Debt buyers contribute half of the entire amount paid by financial services firms Fragmented debt advice sector needs...
16 November 2018
CSA appoints new Senior Learning & Development Consultant »
The Credit Services Association (CSA), the voice of the UK debt collection and purchase industry, has appointed Zoe Dellow...
16 November 2018
Filling the Compliance Gap »
Well-designed and properly-enforced regulation plays a vital role in improving the way markets work for the benefit of bus...
19 September 2018
CSA hails success of UKCCC »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has hailed the succe...

General news
17 January 2019
Online voting for 2019 CSA Annual General Meeting (AGM) »
In the interests of making the voting process both easier and more convenient for members, the CSA is once again offering...
17 January 2019
Important changes to CSA Data Gathering Initiative (DGI) »
The CSA is currently in the process of changing the third-party supplier of the Data Gathering Initiative (DGI). As a resu...
19 December 2018
NOCN seeking End Point Assessors »
NOCN are now looking for experienced candidates to become freelance End Point Assessors (EPA) in a range of sectors. NOCN...
17 December 2018
CSA festive office hours »
Please note the CSA office will be closed over the Christmas period and we will re-open on Wednesday 2 January 2019. &n...
07 December 2018
Be prepared! - SMCR is on the horizon »
By Claire Aynsley, Head of Regulatory Compliance & Standards Let us start with a simple fact: the new Senior Manag...

12 November 2018
Blog: Talk Money Week 2018: Breaking the debt taboo is a long-term challenge »
Colleen Peel is Head of Marketing at the Credit Services Association, the UK trade body which represents over 300-member c...
06 September 2018
Blog: Tech and innovation in credit and collections: ‘Early adoption’ isn’t always the best approach »
Steve Preston, co-Founder of cloud-based analytics provider elanev, is an experienced credit risk and collections professi...
21 August 2018
Blog: The UK credit and collections sector in a European context »
Angela McClean (the Credit Services Association’s General Counsel) looks at Brexit implications, and Leigh Berkley (CSA Bo...
12 July 2018
Blog: GDPR in credit and collections: getting through the early stages »
Daniel Spenceley is the Credit Services Association’s Compliance Manager....
05 July 2018
Blog: Senior Managers & Certification Regime (SM&CR): HR considerations for collections firms »
UKCCC guest blog Katharine Harle is a Financial Services Regulatory Senior Associate at Dentons LLP; t...

Compliance Roundups
16 January 2019
Compliance Roundup - 16 January 2019 »
This issue - click to view CSA responds to FCA fees consultation Citizens Advice publishes report on enforce...
09 January 2019
Compliance Roundup - 10 January 2019 »
This issue - click to view FCA consults on rules around high-cost credit products, including overdrafts Firs...
19 December 2018
Compliance Roundup - 19 December 2018 »
This issue - click to view Latest CSA Insights document shared with members FCA consults on changes to mortgage...
11 December 2018
Compliance Roundup - 12 December 2018 »
CSA responds to SM&CR guidance consultation The FCA recently published draft guidance on statements of responsibi...
05 December 2018
Compliance Roundup - 5 December 2018 »
This issue - click to view FCA confirms credit data market study will be delayeds European Commission publishes...

Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

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T: 0191 217 0775

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Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA