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News & blogs
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Read the latest news, press releases, blogs from the CSA below.

An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

Filter news categories via the pull-down menu above.

Press releases
23 January 2020   (0 Comments - view/add)
CSA confirms line-up for new 2020 Conference with focus on driving cultural change »
The final list of speakers and presentations for the Credit Services Association’s inaugural People Development Conferenc...
16 December 2019   (0 Comments - view/add)
CSA Chief Executive to step down in 2020 »
Peter Wallwork, Chief Executive of the Credit Services Association (CSA), the voice of the UK debt collection and debt pur...
25 November 2019   (0 Comments - view/add)
CSA Launches New People Development Conference for 2020 National Apprenticeship Week »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, is launching a new...
12 November 2019   (0 Comments - view/add)
CSA recognised for providing ‘outstanding’ experience to its Members by Investor in Customers »
The Credit Services Association, the voice of the UK debt collection and debt purchase sectors, has maintained its Silver...
17 October 2019
CSA wins Excellence in Training Award for String of Learning and Development Achievements »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has won the Excellen...

General news
21 February 2020   (0 Comments - view/add)
#heretohelp campaign update »
The January/February 2020 issue of Credit Management includes a feature on how the industry can encourage greater engageme...
23 January 2020
CSA seeking Instructional Designer »
The CSA is looking for an experienced blended learning designer to support the Learning and Development team based in Newc...
21 January 2020
CSA confirms line-up for new 2020 Conference with focus on driving cultural change »
The final list of speakers and presentations for the Credit Services Association’s inaugural People Development Conferenc...
16 January 2020
Notice of CSA Board Vacancies »
The 118th Annual General Meeting of the Credit Services Association will take place during Credit Week on Thursday 19 Marc...
10 January 2020
CSA AGM 2020 »
This year’s Annual General Meeting (AGM) will be held in London as part of Credit Week on Thursday 19 March during the Cre...

Blogs
21 February 2020   (0 Comments - view/add)
Senior moments »
Claire Aynsley is Head of Regulatory Compliance & Standards at the CSA....
14 February 2020
People Development – a key contributor to an organisation’s performance »
Fiona Macaskill is Head of Learning & Development at the Credit Services Association....
04 February 2020   (0 Comments - view/add)
Getting set for New Conference & Graduation Ceremony »
Fiona Macaskill is Head of Learning & Development at the Credit Services Association....
10 September 2019   (0 Comments - view/add)
04 September 2019   (0 Comments - view/add)

Compliance Roundups
19 February 2020
Compliance Roundup - 19 February 2020 »
In this issue - click to view: FOS publishes latest quarterly complaints data Scottish Parliament seeks views on...
11 February 2020
Compliance Roundup - 11 Feburary 2020 »
In this issue - click to view: CSA details concerns about FOS proposals to reduce free cases and increase case fee in...
31 January 2020
Compliance Roundup - 31 January 2020 »
In this issue - click to view: FCA requirements to annually verify or update Firm Details come into force Scottis...
21 January 2020
Compliance Roundup - 21 January 2020 »
In this issue - click to view: Line-up for 2020 People Development Conference ICO updates controller and proces...
15 January 2020
Compliance Roundup - 15 January 2020 »
In this issue - click to view: CSA responds to FCA’s fee and levy policy consultation paper Insolvency Service...

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Great Park, Newcastle upon Tyne,
NE13 9BA Map

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Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA