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News & blogs
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Read the latest news, press releases, blogs from the CSA below.


Covid-19 - Member Information


An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

Filter news categories via the pull-down menu above.

Press releases
12 August 2020
CSA confirms date for 2021 conference »
The Credit Services Association, the voice of the debt collection and debt purchase sector, has confirmed the dates for it...
16 July 2020
CSA appoints Chris Leslie as Chief Executive »
Credit Services Association (CSA), the voice of the UK debt collection and purchase industry, has appointed Chris Leslie a...
20 May 2020
CSA Appoints Process and Systems Project Coordinator »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase industries, has appointed Col...
07 May 2020   (0 Comments - view/add)
CSA calls for joined up actions during and after lockdown »
The Credit Services Association (CSA) has received a positive response to its call for closer collaboration with trade bod...
03 April 2020   (0 Comments - view/add)
Debt Collection Trade Body urges organisations to come together in tackling debt crisis »
The CSA, the UK trade body for debt collection and debt purchase, has issued a detailed response to the Government in ligh...

General news
11 September 2020
CSA CEO Chris Leslie gives industry current state of play speech at MALG conference »
On Thursday our Chief Executive Chris Leslie gave his presentation at the MALG National Members’ Meeting, setting out his...
09 September 2020
CSA recruiting for Sales Administrator position »
Job Title: Sales Administrator Responsible to: Head of Sales Terms: Full time, permanent Location: Newcastl...
23 July 2020
CSA Apprenticeships seeking new Coaches, Tutors and Assessors »
The CSA is looking for Coaches, Tutors and Assessors for our apprenticeship training delivery.   Based across t...
10 June 2020
CSA Membership Renewals 2020/21 »
CSA Membership runs from 1 July to 30 June annually, and we are now inviting members to renew. New membership certificates...
16 April 2020
Covid-19 – Member Information »
The CSA has created a webpage providing links to official information as well as some points that members may wish to cons...

Blogs & case studies
14 September 2020   (0 Comments - view/add)
Cheshire East Council looks to CSA for apprenticeship training »
As a leader in apprenticeship training programmes, Cheshire East Council has over 200 different types of apprenticeships i...
14 September 2020   (0 Comments - view/add)
CSA delivers apprenticeship training to Walsall Council »
There are few better champions of apprenticeships than Walsall Council. With some 8,000 employees, it currently has around...
10 June 2020   (0 Comments - view/add)
React, adapt and succeed »
Colleen Peel is Head of Marketing & Events at the Credit Services Association....
21 February 2020   (0 Comments - view/add)
Senior moments »
Claire Aynsley is Head of Regulatory Compliance & Standards at the CSA....
14 February 2020
People Development – a key contributor to an organisation’s performance »
Fiona Macaskill is Head of Learning & Development at the Credit Services Association....

Compliance Roundups
22 September 2020
Compliance Roundup - 22 September 2020 »
In this issue - click to view: Covid-19: FCA shares draft guidance on further support for consumer credit customers...
15 September 2020
Compliance Roundup - 16 September 2020 »
In this issue - click to view: Covid-19: Judgment published in business interruption insurance test case Covid-19: G...
08 September 2020
Compliance Roundup - 8 September 2020 »
In this issue - click to view: EDPB set to consult on controller / processor guidelines and taskforce established in resp...
02 September 2020
Compliance Roundup - 2 September 2020 »
In this issue - click to view: CSA makes notes from latest member meeting available online Law Society and Gough Squ...
26 August 2020
Compliance Roundup - 26 August 2020 »
In this issue - click to view: FCA-regulated firms encouraged to register for paperless invoicing to avoid admin fee...

Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

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T: 0191 217 0775


Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA