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News & blogs
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Read the latest news, press releases, blogs from the CSA below.

An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

Filter news categories via the pull-down menu above.

Press releases
19 June 2019
Government's 60-day breathing space welcomed by Credit Services Association »
Peter Wallwork, Chief Executive of the Credit Services Association (CSA), welcomes the announcement by Government to intro...
04 June 2019   (0 Comments - view/add)
Trade Body’s ‘dismay’ at announcement on future funding of debt advice »
A leading trade association has expressed dismay at suggestions that seemingly only the Financial Services community shoul...
23 May 2019
Credit Services Association shortlisted for Best Practice Award in Skills Development »
The Credit Services Association (CSA) has been shortlisted by the Trade Association Forum (TAF) in its Best Practice Aw...
07 May 2019   (0 Comments - view/add)
Government committed to improving debt collection practices »
Comment from Peter Wallwork, Chief Executive of the Credit Services Association (CSA), in response to recent Cabinet Offic...
01 May 2019
Trade association for the debt collection industry launches new website for its annual conference »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has launched a new...

General news
24 June 2019
IIC Assessment 2018 - member feedback »
In June 2018 we undertook an Investor in Customers (IIC) Assessment to help us better understand member perceptions of t...
19 June 2019
Proposed EU Directive on Credit Services, Credit Purchasers and the Recovery of Collateral »
As members will be aware, the delay to the UK’s formal exit from the European Union means that there is the possibility th...
19 June 2019
CSA Membership invitation to renew »
Membership runs from 1st July to 30th June annually, and we invite members to renew early. This allows for new membership...
03 May 2019
FCA begins sharing videos aimed at consumer credit firms »
The FCA has published the first in a planned series of videos aimed at helping consumer credit firms understand what they...
03 May 2019
Membership fee update for 2019/20 »
Members should have recently received a letter from Nick Cherry, CSA Deputy Chair and Treasurer, regarding your CSA member...

14 June 2019
Making the Levy Work – How BW Legal has used its levy to create jobs and upskill the business »
Fiona Macaskill, Head of Learning and Development, Credit Services Association (CSA)...
03 May 2019
Debt collection can and should be done responsibly »
Article from The Gazette by CSA CEO Peter Wallwork. Debts need to be collected, but the industry is not without c...
29 April 2019
Stress Awareness Month 2019: Why debt and stress should no longer go hand in hand »
Peter Wallwork, Chief Executive of the Credit Services Association (CSA)...
04 March 2019
National Apprenticeship Week: Why SMEs should embrace becoming Apprenticeship Levy payers »
Fiona Macaskill is Head of Learning & Development at the Credit Services Association. She has been shortlisted for a...
20 February 2019
Blog: The collections industry’s contribution to the UK economy »
John Ricketts is President of the Credit Services Association ....

Compliance Roundups
18 June 2019
Compliance Roundup - 18 June 2019 »
Ofgem consults on consumer vulnerability strategy 2025 The energy regulator, Ofgem, has published a consultation on its...
11 June 2019
Compliance Roundup - 11 June 2019 »
FCA sets out new rules around overdrafts and consults on further changes The FCA has published a policy statement follo...
06 June 2019
Compliance Roundup - 6 June 2019 »
This issue - click to view CSA raises concerns about FCA fees proposals in consultation response ICO publishes On...
30 May 2019
Compliance Roundup - 30 May 2019 »
This issue - click to view CIVEA warns of enforcement agent information being used fraudulently FCA publishes ‘De...
23 May 2019
Compliance Roundup - 24 May 2019 »
FOS publishes annual review 2018/19 The Financial Ombudsman Service (FOS) has published its annual review for 2018/19....

Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

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T: 0191 217 0775

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Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA