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News & blogs
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Read the latest news, press releases, blogs from the CSA below.

An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

Filter news categories via the pull-down menu above.

Press releases
15 hours ago
CSA partnership to host the Credit & Collections Technology Awards as conference moves to Newcastle »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, is once again hostin...
19 hours ago
Debt collection the only credit activity to see a fall in complaints »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sector, has reacted with disa...
08 February 2019
CSA responds to recent FOS media coverage »
Recent media reports using figures from the Financial Ombudsman Service (FOS) fail to mention that the total number of com...
08 February 2019
CSA further strengthens Board with four new appointments »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has further strength...
17 January 2019
CSA appoints new Head of Policy »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase industries, has appointed Hen...

General news
19 hours ago
FSCS supplementary levy to apply to some debt purchasers »
On 31 January 2019, FCA announced their intention to raise three supplementary levies for the Financial Services Compensat...
17 January 2019
Online voting for 2019 CSA Annual General Meeting (AGM) »
In the interests of making the voting process both easier and more convenient for members, the CSA is once again offering...
17 January 2019
Important changes to CSA Data Gathering Initiative (DGI) »
The CSA is currently in the process of changing the third-party supplier of the Data Gathering Initiative (DGI). As a resu...
19 December 2018
NOCN seeking End Point Assessors »
NOCN are now looking for experienced candidates to become freelance End Point Assessors (EPA) in a range of sectors. NOCN...
17 December 2018
CSA festive office hours »
Please note the CSA office will be closed over the Christmas period and we will re-open on Wednesday 2 January 2019. &n...

Blogs
12 November 2018
Blog: Talk Money Week 2018: Breaking the debt taboo is a long-term challenge »
Colleen Peel is Head of Marketing at the Credit Services Association, the UK trade body which represents over 300-member c...
06 September 2018
Blog: Tech and innovation in credit and collections: ‘Early adoption’ isn’t always the best approach »
Steve Preston, co-Founder of cloud-based analytics provider elanev, is an experienced credit risk and collections professi...
21 August 2018
Blog: The UK credit and collections sector in a European context »
Angela McClean (the Credit Services Association’s General Counsel) looks at Brexit implications, and Leigh Berkley (CSA Bo...
12 July 2018
Blog: GDPR in credit and collections: getting through the early stages »
Daniel Spenceley is the Credit Services Association’s Compliance Manager....
05 July 2018
Blog: Senior Managers & Certification Regime (SM&CR): HR considerations for collections firms »
UKCCC guest blog Katharine Harle is a Financial Services Regulatory Senior Associate at Dentons LLP; t...

Compliance Roundups
08 February 2019
Compliance Roundup - 8 February 2019 »
This issue - click to view CSA responds to HMT breathing space proposals CSA responds to FOS plan and budget 201...
31 January 2019
Compliance Roundup - 31 January 2019 »
This issue - click to view Gough Square Chambers provides overview of Court of Appeal judgment in limitation cas...
23 January 2019
Compliance Roundup - 23 January 2019 »
This issue - click to view CSA publishes annual report 2018 CSA announcement on changes to Data Gatherin...
16 January 2019
Compliance Roundup - 16 January 2019 »
This issue - click to view CSA responds to FCA fees consultation Citizens Advice publishes report on enforce...
09 January 2019
Compliance Roundup - 10 January 2019 »
This issue - click to view FCA consults on rules around high-cost credit products, including overdrafts Firs...

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Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA