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News & blogs
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Read the latest news, press releases, blogs from the CSA below.

An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

Filter news categories via the pull-down menu above.

Press releases
25 November 2019   (0 Comments - view/add)
CSA Launches New People Development Conference for 2020 National Apprenticeship Week »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, is launching a new...
12 November 2019   (0 Comments - view/add)
CSA recognised for providing ‘outstanding’ experience to its Members by Investor in Customers »
The Credit Services Association, the voice of the UK debt collection and debt purchase sectors, has maintained its Silver...
17 October 2019
CSA wins Excellence in Training Award for String of Learning and Development Achievements »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has won the Excellen...
30 September 2019
Major new campaign to help people struggling with debt »
The trade body representing the debt collection industry has launched #heretohelp , a campaign designed to encourage cust...
30 September 2019
CSA appoints new Director of Finance and Operations »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase industries, has appointed Pet...

General news
29 November 2019
Straight Talking »
By Peter Wallwork, CSA CEO The #debtthreat campaign is talking to the wrong audience. Compliance can take...
29 November 2019
Model Numbers »
By Peter Wallwork, CSA CEO Existing funding models for the Financial Ombudsman are not as flawed as they are painted....
29 November 2019
Look and Learn »
By Peter Wallwork, CSA CEO What can the public sector learn from the private sector in terms of best-practice debt co...
29 November 2019
Brad Burton to open CSA People Development Conference »
As part of National Apprenticeship Week 2020, the CSA will be hosting its first Learning and Development Conference on 4...
25 October 2019
Important update about CSA 2020 Events »
As part of our ongoing commitment to add value to member businesses, each year we review the services offered to members i...

Blogs
10 September 2019   (0 Comments - view/add)
04 September 2019   (0 Comments - view/add)
28 August 2019   (0 Comments - view/add)
SEO for good: Why the debt sector needs to get better at ‘hacking’ humans online »
Lexi Mills is CEO of Shift6 Global; an international digital growth consultancy, and President of The Future of Search Fou...
12 August 2019   (0 Comments - view/add)
Long-term quality over short-term quantity »
Henry Aitchison, Head of Policy at CSA, talks debt advice funding and CSA Member contributions....
08 August 2019   (0 Comments - view/add)
How the debt collection sector is taking the ‘fear’ out of financial difficulty »
Helen Gill is Founding Director at Engage Comms Ltd ....

Compliance Roundups
03 December 2019
Compliance Roundup - 3 December 2019 »
In this issue - click to view: CSA releases series of SM&CR webinars Council of EU provides update on NPL Dir...
26 November 2019
Compliance Roundup - 26 November 2019 »
In this issue - click to view: CSA shares latest update in GDPR 18 Months On series Scottish Parliament seeks vie...
19 November 2019
Compliance Roundup - 19 November 2019 »
In this issue - click to view: CSA shares latest update in GDPR 18 Months On series ICO updates GDPR guidance o...
12 November 2019
Compliance Roundup - 12 November 2019 »
In this issue - click to view: BSB publishes suite of SM&CR good practice guidance Scottish Government consul...
07 November 2019
Compliance Roundup - 7 November 2019 »
In this issue - click to view: Final CSA events of 2019 available to book CSA shares first in series of SM&C...

Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

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T: 0191 217 0775

E: info@csa-uk.com

Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA