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News & blogs
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Read the latest news, press releases, blogs from the CSA below.

An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

Filter news categories via the pull-down menu above.

Press releases
18 April 2019
Collections industry calls for greater transparency on funding of debt advice »
CSA wants greater clarity on the ‘money merry-go-round’ of debt advice Trade Association is ready to work closely w...
27 March 2019
The money merry-go-round of debt advice »
Authors: Peter Wallwork, CEO Credit Services Association (CSA) and Henry Aitchison, Head of Policy. Few, if any of us,...
20 March 2019
CSA appoints new Complaint and Compliance Administrator »
The Credit Services Association (CSA), the voice of the UK debt collection and purchase industries, has appointed Chris Ga...
21 February 2019
CSA L&D Head shortlisted for prestigious award for leading learning transformation »
Fiona Macaskill, Head of Learning and Development at the Credit Services Association (CSA), the voice of the UK debt colle...
20 February 2019
CSA welcomes BMA pledge to stop charging for DMHEF »
Statement from Peter Wallwork, Chief Executive of the Credit Services Association (CSA), in response to today’s news from...

General news
21 March 2019
Update on FCA Levies »
Further to the email of 18 February 2019 , I have now had the opportunity to discuss with our regular contacts at FCA the...
18 February 2019
FSCS supplementary levy to apply to some debt purchasers »
On 31 January 2019, FCA announced their intention to raise three supplementary levies for the Financial Services Compensat...
17 January 2019
Online voting for 2019 CSA Annual General Meeting (AGM) »
In the interests of making the voting process both easier and more convenient for members, the CSA is once again offering...
17 January 2019
Important changes to CSA Data Gathering Initiative (DGI) »
The CSA is currently in the process of changing the third-party supplier of the Data Gathering Initiative (DGI). As a resu...
19 December 2018
NOCN seeking End Point Assessors »
NOCN are now looking for experienced candidates to become freelance End Point Assessors (EPA) in a range of sectors. NOCN...

04 March 2019
National Apprenticeship Week: Why SMEs should embrace becoming Apprenticeship Levy payers »
Fiona Macaskill is Head of Learning & Development at the Credit Services Association. She has been shortlisted for a...
20 February 2019
Blog: The collections industry’s contribution to the UK economy »
John Ricketts is President of the Credit Services Association ....
12 November 2018
Blog: Talk Money Week 2018: Breaking the debt taboo is a long-term challenge »
Colleen Peel is Head of Marketing at the Credit Services Association, the UK trade body which represents over 300-member c...
06 September 2018
Blog: Tech and innovation in credit and collections: ‘Early adoption’ isn’t always the best approach »
Steve Preston, co-Founder of cloud-based analytics provider elanev, is an experienced credit risk and collections professi...
21 August 2018
Blog: The UK credit and collections sector in a European context »
Angela McClean (the Credit Services Association’s General Counsel) looks at Brexit implications, and Leigh Berkley (CSA Bo...

Compliance Roundups
17 April 2019
Compliance Roundup - 17 April 2019 »
This issue - click to view Gough Square Chambers’ consumer credit articles available online SCOR certificat...
04 April 2019
Compliance Roundup - 4 April 2019 »
This issue - click to view ICO provides steer for CSA members on GDPR questions CSA overview of FCA’s review o...
27 March 2019
Compliance Roundup - 27 March 2019 »
This issue - click to view CSA chief executive provides update on FCA levy work CSA responds to FCA mortgage re...
21 March 2019
Compliance Roundup - 21 March 2019 »
This issue - click to view FCA publishes second thematic review on debt management CFS trigger figures to be upda...
14 March 2019
Compliance Roundup - 14 March 2019 »
This issue - click to view SCOR certification exercise due to begin for firms sharing CRA data European Parliam...

Credit Services Association,
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Great Park, Newcastle upon Tyne,
NE13 9BA Map

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Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA