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News & blogs
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Read the latest news, press releases, blogs from the CSA below.

An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

Filter news categories via the pull-down menu above.

Press releases
20 November 2018
Debt Buyers show commitment to voluntary fairshare funding of debt advice to the tune of £25.5mil. »
Debt buyers contribute half of the entire amount paid by financial services firms Fragmented debt advice sector needs...
16 November 2018
CSA appoints new Senior Learning & Development Consultant »
The Credit Services Association (CSA), the voice of the UK debt collection and purchase industry, has appointed Zoe Dellow...
16 November 2018
Filling the Compliance Gap »
Well-designed and properly-enforced regulation plays a vital role in improving the way markets work for the benefit of bus...
19 September 2018
CSA hails success of UKCCC »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has hailed the succe...
05 September 2018
CSA announces stellar entertainment line-up for UKCCC »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has confirmed Matt F...

General news
19 hours ago
CSA festive office hours »
Please note the CSA office will be closed over the Christmas period and we will re-open on Wednesday 2 January 2019. &n...
07 December 2018
Be prepared! - SMCR is on the horizon »
By Claire Aynsley, Head of Regulatory Compliance & Standards Let us start with a simple fact: the new Senior Manag...
18 October 2018
Urgent message from CCBC: Claims issued via SDT & MCOL on 13 Sep 2018 not served on defendants »
The Civil Court Users Association (CCUA) has shared an urgent message from the County Court Business Centre (CCBC) concern...
20 July 2018
CSA Investor in Customers assessment - thank you for sharing your thoughts. »
Thank you to those who took part in our recent Investor in Customers (IIC) assessment that will ultimately help enhance th...
20 July 2018
The value of working together »
By Colleen Peel, Head of Marketing & Events Collaboration is a key theme of today’s credit and collections indus...

12 November 2018
Blog: Talk Money Week 2018: Breaking the debt taboo is a long-term challenge »
Colleen Peel is Head of Marketing at the Credit Services Association, the UK trade body which represents over 300-member c...
06 September 2018
Blog: Tech and innovation in credit and collections: ‘Early adoption’ isn’t always the best approach »
Steve Preston, co-Founder of cloud-based analytics provider elanev, is an experienced credit risk and collections professi...
21 August 2018
Blog: The UK credit and collections sector in a European context »
Angela McClean (the Credit Services Association’s General Counsel) looks at Brexit implications, and Leigh Berkley (CSA Bo...
12 July 2018
Blog: GDPR in credit and collections: getting through the early stages »
Daniel Spenceley is the Credit Services Association’s Compliance Manager....
05 July 2018
Blog: Senior Managers & Certification Regime (SM&CR): HR considerations for collections firms »
UKCCC guest blog Katharine Harle is a Financial Services Regulatory Senior Associate at Dentons LLP; t...

Compliance Roundups
11 December 2018
Compliance Roundup - 12 December 2018 »
CSA responds to SM&CR guidance consultation The FCA recently published draft guidance on statements of responsibi...
05 December 2018
Compliance Roundup - 5 December 2018 »
This issue - click to view FCA confirms credit data market study will be delayeds European Commission publishes...
28 November 2018
Compliance Roundup - 28 November 2018 »
MoJ publishes Call for Evidence on enforcement agent reforms The Ministry of Justice (MoJ) has published a Call for E...
22 November 2018
Compliance Roundup - 22 November 2018 »
FCA publishes fees policy 2019/2020 consultation The FCA has published its consultation on fees and levies policy pro...
14 November 2018
Compliance Roundup - 14 November 2018 »
Treasury Committee launches inquiry into consumer access to financial services The House of Commons Treasury Committee...

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Credit Services Association Limited 
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CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA