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News & blogs
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Read the latest news, press releases, blogs from the CSA below.

An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

Filter news categories via the pull-down menu above.

Press releases
16 December 2019   (0 Comments - view/add)
CSA Chief Executive to step down in 2020 »
Peter Wallwork, Chief Executive of the Credit Services Association (CSA), the voice of the UK debt collection and debt pur...
25 November 2019   (0 Comments - view/add)
CSA Launches New People Development Conference for 2020 National Apprenticeship Week »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, is launching a new...
12 November 2019   (0 Comments - view/add)
CSA recognised for providing ‘outstanding’ experience to its Members by Investor in Customers »
The Credit Services Association, the voice of the UK debt collection and debt purchase sectors, has maintained its Silver...
17 October 2019
CSA wins Excellence in Training Award for String of Learning and Development Achievements »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has won the Excellen...
30 September 2019
Major new campaign to help people struggling with debt »
The trade body representing the debt collection industry has launched #heretohelp , a campaign designed to encourage cust...

General news
22 hours ago
Notice of CSA Board Vacancies »
The 118th Annual General Meeting of the Credit Services Association will take place during Credit Week on Thursday 19 Marc...
10 January 2020
CSA AGM 2020 »
This year’s Annual General Meeting (AGM) will be held in London as part of Credit Week on Thursday 19 March during the Cre...
10 January 2020
CSA Governance Consultation – members’ views welcomed »
To keep pace with the changing nature and development of the CSA, our membership sector and the regulatory landscape affec...
29 November 2019
Straight Talking »
By Peter Wallwork, CSA CEO The #debtthreat campaign is talking to the wrong audience. Compliance can take...
29 November 2019
Model Numbers »
By Peter Wallwork, CSA CEO Existing funding models for the Financial Ombudsman are not as flawed as they are painted....

Blogs
10 September 2019   (0 Comments - view/add)
04 September 2019   (0 Comments - view/add)
28 August 2019   (0 Comments - view/add)
SEO for good: Why the debt sector needs to get better at ‘hacking’ humans online »
Lexi Mills is CEO of Shift6 Global; an international digital growth consultancy, and President of The Future of Search Fou...
12 August 2019   (0 Comments - view/add)
Long-term quality over short-term quantity »
Henry Aitchison, Head of Policy at CSA, talks debt advice funding and CSA Member contributions....
08 August 2019   (0 Comments - view/add)
How the debt collection sector is taking the ‘fear’ out of financial difficulty »
Helen Gill is Founding Director at Engage Comms Ltd ....

Compliance Roundups
15 January 2020
Compliance Roundup - 15 January 2020 »
In this issue - click to view: CSA responds to FCA’s fee and levy policy consultation paper Insolvency Service...
07 January 2020
Compliance Roundup - 7 January 2020 »
In this issue - click to view: CSA shares latest Insights document FOS consults on 2020/2021 strategic plans an...
16 December 2019
Compliance Roundup - 17 December 2019 »
In this issue - click to view: CSA Chair announces plans for CSA CEO to step down in June 2020 FCA extends SM&...
10 December 2019
Compliance Roundup - 10 December 2019 »
In this issue- click to view: CSA shares final update in GDPR 18 Months On series ICO consults on right of access...
03 December 2019
Compliance Roundup - 3 December 2019 »
In this issue - click to view: CSA releases series of SM&CR webinars Council of EU provides update on NPL Dir...

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Credit Services Association Limited 
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CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA