Covid-19 - Member Information
Our vision is to build confidence in the debt collection and debt purchase industry amongst member companies and the customers they deal with on a daily basis. Our aim is to make the debt collection process simple, clear and less stressful for those affected.
We are committed to creating a sustainable future for the industry by:
ensuring our members put customers at the heart of everything they do so that they have the confidence to engage.
acting as a support network for all involved in and affected by the work of our members.
taking action to ensure that the highest
standards are upheld and ongoing engagement with industry regulators and government is maintained.