January 2020 - CSA L&D Conference 2020.
- Our Members
- Guidance for consumers
- Events & Webinars
- Member Zone
|Our codes and standards|
CSA Code of Practice
All members are expected to adhere to our Code of Practice, which guarantees that the very highest industry standards are upheld.
The CSA Code of Practice is the benchmark for industry best practice, assuring quality and professionalism in the services Members provide. We work closely with the financial services regulator, the Financial Conduct Authority (FCA), and other industry regulators to continually update the Code of Practice in line with the latest regulatory developments.
It is essential that all CSA members follow our Code of Practice and provide a declaration of compliance with statutory legislation covering our industry. Members can also be subject to annual credit checks.
Articles of Association of Credit Services Association
The Articles of Association is the document that defines the CSA’s purposes and sets out its basic management and administrative structure. It regulates the internal affairs of CSA including membership.