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Our lobbying work

Covid-19 - Member Information

As the voice of the collections and purchase industry, the CSA works extremely hard to communicate member views to key stakeholders, including regulatory bodies and government, with the aim of making legislation and regulation less burdensome and more proportionate for members, and enhancing awareness of the work that members do.

Our engagement with these stakeholders is often accomplished through direct meetings, where we will raise concerns, lobby for change and fight to shape regulation so that it does not prohibit members. 

You will find below a number of relevant consultations and discussion papers which the Association is likely to respond to.

Previous CSA responses can be found here within the Member Zone (must be a signed in CSA member to view this area).


BEIS: Creating a responsible payment culture: A call for evidence on tackling late payment

The Department for Business, Energy & Industrial Strategy (BEIS) has published a call for evidence on tackling late payment, asking for views on the impact of unfair payment practices and thoughts on measures that would create a more responsible payment culture. 

Call for evidence


FCA: Senior Managers & Certification Regime: Proposed guidance on statements of responsibilities and responsibilities maps for FCA firms: GC18/04

The FCA is consulting on draft guidance for statements of responsibilities and responsibilities maps under the Senior Managers & Certification Regime (SM&CR).

The aim of the draft guidance is to help FCA solo-regulated firms in preparing their statements of responsibilities and responsibilities maps. It includes questions that firms should ask themselves and provides examples of good and poor practice. 

Guidance consultation


FCA: Brexit: proposed changes to the Handbook and Binding Technical Standards - first consultation: CP18/28

The FCA has published two consultation papers setting out its proposed approach to the UK’s withdrawal from the European Union, should the UK leave without an implementation period. 

The first consultation outlines changes that may be need to be made to the Handbook, such as removal of references to EU institutions, and seeks views on whether compliance with changes to regulatory requirements by exit day would be a particular challenge. 

Consultation paper


FCA: Temporary permissions regime for inbound firms and funds: CP18/29

The second consultation is focused on proposals for the Temporary Permission Regime, which would enable EEA firms and investment funds to continue carrying out regulated business in/into the UK for a limited period after the UK withdraws from the European Union.

Consultation paper


LSB: Financial Services Vulnerability Taskforce Principles and recommendations: review of progress towards implementation: summary report

The Lending Standards Board (LSB) has published a report on its review of progress around the implementation of the Financial Services Vulnerability Taskforce’s Principles and recommendations. The LSB was commissioned to carry out the review as part of the Taskforce’s assurance work to understand how firms had progressed with implementing the Principles and recommendations.



FCA: Increasing the award limit for the Financial Ombudsman Service: CP18/31

The  FCA  has  also  released  a  consultation  paper,  which  proposes  to  increase the maximum amount of compensation that the FOS can award from £150,000 to £350,000. 

Consultation paper


HMT: Breathing space scheme: consultation on a policy proposal

HM Treasury (HMT) has published a consultation setting out its proposals for a breathing space scheme and statutory debt repayment plan. The paper sets out the eligibility criteria for access to breathing space and use of a statutory debt repayment plan, as well as the protections that would be afforded to an individual using these measures. 

Consultation paper


AiB: DAS consultation 2018: Building a better Debt Arrangement Scheme

The Accountant in Bankruptcy (AiB) has published a consultation on the Debt Arrangement Scheme (DAS), which includes a number of proposals aimed at improving existing DAS processes. The consultation paper, Building a Better Debt Arrangement Scheme, has been published following feedback from a regulatory review working group, which was assembled earlier this year to consider how to tackle issues with the scheme.

Consultation paper








Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

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T: 0191 217 0775


Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA