News & blogs - Credit Services Association Ltd

News & blogs

Read the latest news, press releases, blogs from the CSA below.

An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

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Press releases
06 December 2024 CSA appoints New Learning and Development Director » Credit Services Association (CSA), the voice of the UK debt collection and purchase industry, has appointed Harvey Watson...
12 November 2024 (0 Comments - view/add) Growing regulatory bill risks limiting credit availability for consumers - new CSA report » A new report from the Credit Services Association, the UK trade body for the debt collection and purchase sector, is recom...
18 September 2024 Winners announced for the 2024 CSA Awards » The winners of the 2024 Credit Services Association (CSA) Awards which is hosted as part of the trade body’s annual confer...
06 September 2024 (0 Comments - view/add) Consumers have an over-exaggerated fear of debt litigation – new report » A new report from the Credit Services Association has found that public perceptions of debt enforcement are at odds with r...
15 April 2024 Former England captain and manager Kevin Keegan confirmed as special guest at CSA Awards 2024 » The Credit Services Association (CSA) has launched the 2024 CSA Awards, with former England captain and manager Kevin Keeg...
02 April 2024 CSA publish collection of member essays on the FCA's Consumer Duty » The Credit Services Association (CSA), the only national trade association in the UK for organisations active in the debt...
27 March 2024 (0 Comments - view/add) Data on Demand announced as headline sponsor of UK Credit & Collections Conference 2024 » The Credit Services Association’s (CSA) 2024 UK Credit & Collections Conference (UKCCC) will be held at the Hilton at...
14 December 2023 (0 Comments - view/add) UK Credit & Collections Conference and CSA Awards shortlisted for Trade Association Awards 2024 » The Credit Services Association (CSA), the only national trade association in the UK for organisations active in the debt...
20 October 2023 New report on Consumer Vulnerability calls for inconsistencies across sectors to be addressed » The Credit Services Association (CSA) has published a discussion paper “ Vulnerability: The Inconsistency Problem ” taking...
20 September 2023 Winners announced for the 2023 CSA Awards » The winners of the 2023 Credit Services Association (CSA) Awards which is hosted as part of the trade body’s annual confer...
28 March 2023 Industry Trade Body Launches New Consumer Duty Online Training Module » The Credit Services Association (CSA), the only UK Trade Body for the Debt Collection and Purchase Industry, has today lau...
27 March 2023 (0 Comments - view/add) Conversational AI Customer Engagement Specialist to Headline Sponsor 2023 UKCCC » Webio – a Conversational AI technology company which specialises in credit and collections customer conversations – has, f...
19 January 2023 (0 Comments - view/add) CSA launches new learning website » The Credit Services Association (CSA) has launched a new standalone website to specifically promote its training and appre...
23 September 2022 (0 Comments - view/add) Winners announced for the 2022 CSA Awards » The winners of the 2022 Credit Services Association (CSA) Awards which is hosted as part of the trade body’s annual confer...
19 July 2022 (0 Comments - view/add) Headline sponsor confirmed for UKCCC 2022 » Webio – a Conversational AI technology company which specialises in credit and collections customer conversations – has ta...
12 July 2022 (0 Comments - view/add) Industry trade body urges HM Treasury to prioritise modernisation of consumer credit regulations » After many years making the case for change, the Credit Services Association (CSA), the UK trade body for the debt collect...
30 June 2022 (0 Comments - view/add) CSA CEO elected to the Board of FENCA » Chris Leslie, Chief Executive of the Credit Services Association (CSA), the UK trade body for debt collection and debt pur...
30 May 2022 Awards Celebrating Outstanding Performance in Collections and Debt Purchase Sector » The Credit Services Association, the trade association for the debt collection & purchase sector, has launched this ye...
24 May 2022 (0 Comments - view/add) CSA Crowned Lincolnshire Apprenticeship Training Provider Champion » The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase industry, has been recognised...
12 May 2022 (0 Comments - view/add) CSA receive Ofsted GOOD rating in first official inspection » The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase industry, has received the hi...
03 May 2022 (0 Comments - view/add) Trade body raises concerns over targets set for free-to-client debt advice » The Credit Services Association (CSA), the UK trade body for debt collection and debt purchase, has released a new report...
28 March 2022 (1 Comment - view/add) Collections sector increasingly embracing new communications technologies » A new survey by the Credit Services Association (CSA), the UK trade body for debt collection and debt purchase, found that...
25 February 2022 Cabot General Counsel Sarah Whiteley elected as a new Board member at CSA AGM » At the recent AGM of the Credit Services Association - the trade association for the debt collection and debt purchase ind...
09 February 2022 Industry Trade Body Launches New Online Learning Platform » CSA's Collections Learning Initiative (CLI) - Laying the foundations of collections capability The Credit Services As...
04 February 2022 Skills Minister Alex Burghart MP to open CSA Skills Summit during National Apprenticeship Week 2022 » Alex Burghart MP, the Parliamentary Under Secretary of State at the Department for Education, will discuss how Government...
19 January 2022 (1 Comment - view/add) Trade body urges reform of customer telephone call security processes – new report » A new report from the Credit Services Association (CSA) highlights the consequences of consumer wariness when it comes to...
13 December 2021 CSA Shortlisted for Trade Association Forum Best Practice ‘Skills Development' Award » Credit Services Association (CSA), the UK trade body for the collections and debt purchase sector and Approved Apprentices...
19 August 2021 (0 Comments - view/add) Inaugural CSA awards recognise individual and team achievement » Snooker legend Steve Davis OBE announced as event host The inaugural Credit Services Association (CSA)...
12 August 2021 (0 Comments - view/add) Collections body considers impact of decriminalising TV licensing on future BBC revenues » Policy makers need to think carefully before decriminalising TV Licensing, and consider the fundamental impact it may have...
26 July 2021 (0 Comments - view/add) Credit Services Association urges policy-makers to back tailored forbearance » A leading trade association is urging policy-makers to take extra care before prescribing detailed forbearance schemes tha...
29 June 2021 (0 Comments - view/add) CSA Confirms UK Credit and Collections Conference (UKCCC) for September 2021 » The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, w...
18 May 2021 (0 Comments - view/add) CSA Awards to Celebrate Outstanding Performance in Collections and Debt Purchase Sector » The Credit Services Association, the trade association for the debt collection & purchase sector, i...
08 April 2021 (0 Comments - view/add) CSA appoints education and apprenticeships specialist » The CSA has further invested in its Learning & Development offering with the appointment of education specialist, Jane...
25 March 2021 (0 Comments - view/add) CSA urges Minister for Financial Inclusion to promote early engagement in combating problem debt » CSA figures show more than 750,000 customers received additional forbearance during 2020. Lesson from COVID is that eng...
01 March 2021 (0 Comments - view/add) CSA ratifies appointment of two non-executive directors at AGM » The Credit Services Association, the trade association for the debt collection industry, has confirmed the appointment of...
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