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News & blogs
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Read the latest news, press releases, blogs from the CSA below.

An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

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Press releases
19 June 2019
Government's 60-day breathing space welcomed by Credit Services Association »
Peter Wallwork, Chief Executive of the Credit Services Association (CSA), welcomes the announcement by Government to intro...
04 June 2019   (0 Comments - view/add)
Trade Body’s ‘dismay’ at announcement on future funding of debt advice »
A leading trade association has expressed dismay at suggestions that seemingly only the Financial Services community shoul...
23 May 2019
Credit Services Association shortlisted for Best Practice Award in Skills Development »
The Credit Services Association (CSA) has been shortlisted by the Trade Association Forum (TAF) in its Best Practice Aw...
07 May 2019   (0 Comments - view/add)
Government committed to improving debt collection practices »
Comment from Peter Wallwork, Chief Executive of the Credit Services Association (CSA), in response to recent Cabinet Offic...
01 May 2019
Trade association for the debt collection industry launches new website for its annual conference »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has launched a new...
18 April 2019
Collections industry calls for greater transparency on funding of debt advice »
CSA wants greater clarity on the ‘money merry-go-round’ of debt advice Trade Association is ready to work closely w...
27 March 2019
The money merry-go-round of debt advice »
Authors: Peter Wallwork, CEO Credit Services Association (CSA) and Henry Aitchison, Head of Policy. Few, if any of us,...
20 March 2019
CSA appoints new Complaint and Compliance Administrator »
The Credit Services Association (CSA), the voice of the UK debt collection and purchase industries, has appointed Chris Ga...
21 February 2019
CSA L&D Head shortlisted for prestigious award for leading learning transformation »
Fiona Macaskill, Head of Learning and Development at the Credit Services Association (CSA), the voice of the UK debt colle...
20 February 2019
CSA welcomes BMA pledge to stop charging for DMHEF »
Statement from Peter Wallwork, Chief Executive of the Credit Services Association (CSA), in response to today’s news from...
18 February 2019
CSA partnership to host the Credit & Collections Technology Awards as conference moves to Newcastle »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, is once again hostin...
18 February 2019
Debt collection the only credit activity to see a fall in complaints »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sector, has reacted with disa...
08 February 2019
CSA responds to recent FOS media coverage »
Recent media reports using figures from the Financial Ombudsman Service (FOS) fail to mention that the total number of com...
08 February 2019
CSA further strengthens Board with four new appointments »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has further strength...
17 January 2019
CSA appoints new Head of Policy »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase industries, has appointed Hen...
20 November 2018
Debt Buyers show commitment to voluntary fairshare funding of debt advice to the tune of £25.5mil. »
Debt buyers contribute half of the entire amount paid by financial services firms Fragmented debt advice sector needs...
16 November 2018
CSA appoints new Senior Learning & Development Consultant »
The Credit Services Association (CSA), the voice of the UK debt collection and purchase industry, has appointed Zoe Dellow...
16 November 2018
Filling the Compliance Gap »
Well-designed and properly-enforced regulation plays a vital role in improving the way markets work for the benefit of bus...
19 September 2018
CSA hails success of UKCCC »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has hailed the succe...
05 September 2018
CSA announces stellar entertainment line-up for UKCCC »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has confirmed Matt F...
20 August 2018
CSA recognised for ‘outstanding’ levels of customer service by the IIC »
The Credit Services Association, the voice of the UK debt collection and debt purchase sectors, has registered ‘outstandin...
14 August 2018
Record entry levels for industry technology awards at UKCCC »
A record number of entries have been reported for the Credit and Collections Technology Awards, devised by Credit Connect...
23 July 2018
CSA nominated as Best Overall Association in The Association Excellence Awards 2018 »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has been shortlisted...
07 June 2018
CSA confirms programme for 2018 UKCCC with key focus on technology »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has confirmed the fu...
17 May 2018
Debt collection industry acts decisively to ease burden of customers with mental health issues »
The debt collection industry has taken a significant step towards stopping people in debt with mental health problems from...
14 May 2018
CSA appoints new Head of Sales »
The Credit Services Association (CSA), the voice of the UK debt collection and purchase industries, has appointed Mark Buc...
30 April 2018
CSA announces strong line-up of speakers for UKCCC »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has confirmed the fi...
26 April 2018
CSA calls for the debt collection industry, campaigners and charities to work together »
CSA calls for the debt collection industry, campaigners and charities to work together to tackle issues over mounting cons...
13 April 2018
New personal debt guidelines could force more people unnecessarily into insolvency »
A leading trade association is concerned that new guidelines for debt advisers could keep customers in debt for longer by...
10 April 2018
CSA announces first major sponsor for UKCCC »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has announced the fi...
19 March 2018
CSA to host industry technology awards at UKCCC »
The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, is to host the Credi...
08 March 2018
Senior executive calls for common Code and Standards across al consumer collections activities »
A senior executive within the debt collection industry has again called for the adoption of the Credit Services Associatio...
24 January 2018
CSA announces its first Supplier Member »
         Styles&Wood has become a Supplier Member of the Credit Services Association (CSA...
01 November 2017
CSA urges collections agencies to prepare for new card payment ban »
From 13 January next year, businesses, including CSA members, will no longer be able to charge surcharges for certain card...
18 October 2017
CSA shortlisted for Training Provider of the Year Award »
The Credit Services Association has been shortlisted as the Training Provider of the Year in the 2017 Collection & Cus...

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Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

fenca iic

ppc

T: 0191 217 0775

F: 0191 236 2709

E: info@csa-uk.com

Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA