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News & blogs
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Read the latest news, press releases, blogs from the CSA below.


Covid-19 - Member Information


An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

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General news
11 September 2020
CSA CEO Chris Leslie gives industry current state of play speech at MALG conference »
On Thursday our Chief Executive Chris Leslie gave his presentation at the MALG National Members’ Meeting, setting out hi...
09 September 2020
CSA recruiting for Sales Administrator position »
Job Title: Sales Administrator Responsible to: Head of Sales Terms: Full time, permanent Location: Newcastl...
23 July 2020
CSA Apprenticeships seeking new Coaches, Tutors and Assessors »
The CSA is looking for Coaches, Tutors and Assessors for our apprenticeship training delivery.   Based across t...
10 June 2020
CSA Membership Renewals 2020/21 »
CSA Membership runs from 1 July to 30 June annually, and we are now inviting members to renew. New membership certificates...
16 April 2020
Covid-19 – Member Information »
The CSA has created a webpage providing links to official information as well as some points that members may wish to cons...
16 March 2020
CSA AGM update »
Updated 16 March 2020 In light of the COVID-19 outbreak, Credit Strategy has taken the decision to postpone the upco...
21 February 2020   (0 Comments - view/add)
#heretohelp campaign update »
The January/February 2020 issue of Credit Management includes a feature on how the industry can encourage greater engageme...
23 January 2020
CSA seeking Instructional Designer »
The CSA is looking for an experienced blended learning designer to support the Learning and Development team based in Newc...
21 January 2020
CSA confirms line-up for new 2020 Conference with focus on driving cultural change »
The final list of speakers and presentations for the Credit Services Association’s inaugural People Development Conferenc...
16 January 2020
Notice of CSA Board Vacancies »
The 118th Annual General Meeting of the Credit Services Association will take place during Credit Week on Thursday 19 Marc...
10 January 2020
CSA AGM 2020 »
This year’s Annual General Meeting (AGM) will be held in London as part of Credit Week on Thursday 19 March during the Cre...
10 January 2020
CSA Governance Consultation – members’ views welcomed »
To keep pace with the changing nature and development of the CSA, our membership sector and the regulatory landscape affec...
29 November 2019
Straight Talking »
By Peter Wallwork, CSA CEO The #debtthreat campaign is talking to the wrong audience. Compliance can take...
29 November 2019
Model Numbers »
By Peter Wallwork, CSA CEO Existing funding models for the Financial Ombudsman are not as flawed as they are painted....
29 November 2019
Look and Learn »
By Peter Wallwork, CSA CEO What can the public sector learn from the private sector in terms of best-practice debt co...
29 November 2019
Brad Burton to open CSA People Development Conference »
As part of National Apprenticeship Week 2020, the CSA will be hosting its first Learning and Development Conference on 4...
25 October 2019
Important update about CSA 2020 Events »
As part of our ongoing commitment to add value to member businesses, each year we review the services offered to members i...
10 October 2019
New version of Debt & Mental Health Evidence Form »
As you may be aware, a new version of the Debt and Mental Health Evidence Form (Version 4) has now been released, effect...
14 August 2019
New DGI Portal live launch Monday 19 August 2019 - please start preparing your data now »
The new Data Gathering Initiative (DGI) Portal will open at Midnight on Monday 19 August 2019 for a two-week period only...
01 August 2019
Credit & Collections Technology Awards 2019 shortlist released »
The finalists for the third annual Credit & Collections Technology Awards, the UK’s celebration of tech innovators in...
30 July 2019
Podcast: Technology and culture at the UKCCC »
CSA Head of Sales Mark Buckley was a recent guest on ieDigital 's The Shape of Money podcast to discuss some of the topic...
24 June 2019
IIC Assessment 2018 - member feedback »
In June 2018 we undertook an Investor in Customers (IIC) Assessment to help us better understand member perceptions of t...
19 June 2019
Proposed EU Directive on Credit Services, Credit Purchasers and the Recovery of Collateral »
As members will be aware, the delay to the UK’s formal exit from the European Union means that there is the possibility th...
19 June 2019
CSA Membership invitation to renew »
Membership runs from 1st July to 30th June annually, and we invite members to renew early. This allows for new membership...
03 May 2019
FCA begins sharing videos aimed at consumer credit firms »
The FCA has published the first in a planned series of videos aimed at helping consumer credit firms understand what they...
03 May 2019
Membership fee update for 2019/20 »
Members should have recently received a letter from Nick Cherry, CSA Deputy Chair and Treasurer, regarding your CSA member...
03 May 2019
CSA Supplier Member webinars »
An upcoming series of CSA webinars will offer members the opportunity to explore the products and services of our Supplier...
21 March 2019
Update on FCA Levies »
Further to the email of 18 February 2019 , I have now had the opportunity to discuss with our regular contacts at FCA the...
18 February 2019
FSCS supplementary levy to apply to some debt purchasers »
On 31 January 2019, FCA announced their intention to raise three supplementary levies for the Financial Services Compensat...
17 January 2019
Online voting for 2019 CSA Annual General Meeting (AGM) »
In the interests of making the voting process both easier and more convenient for members, the CSA is once again offering...
17 January 2019
Important changes to CSA Data Gathering Initiative (DGI) »
The CSA is currently in the process of changing the third-party supplier of the Data Gathering Initiative (DGI). As a resu...
19 December 2018
NOCN seeking End Point Assessors »
NOCN are now looking for experienced candidates to become freelance End Point Assessors (EPA) in a range of sectors. NOCN...
17 December 2018
CSA festive office hours »
Please note the CSA office will be closed over the Christmas period and we will re-open on Wednesday 2 January 2019. &n...
07 December 2018
Be prepared! - SMCR is on the horizon »
By Claire Aynsley, Head of Regulatory Compliance & Standards Let us start with a simple fact: the new Senior Manag...
18 October 2018
Urgent message from CCBC: Claims issued via SDT & MCOL on 13 Sep 2018 not served on defendants »
The Civil Court Users Association (CCUA) has shared an urgent message from the County Court Business Centre (CCBC) concern...

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Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

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Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA