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News & blogs
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Read the latest news, press releases, blogs from the CSA below.

An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

Filter news categories via the pull-down menu above.

General news
10 October 2019
New version of Debt & Mental Health Evidence Form »
As you may be aware, a new version of the Debt and Mental Health Evidence Form (Version 4) has now been released, effect...
14 August 2019
New DGI Portal live launch Monday 19 August 2019 - please start preparing your data now »
The new Data Gathering Initiative (DGI) Portal will open at Midnight on Monday 19 August 2019 for a two-week period only...
01 August 2019
Credit & Collections Technology Awards 2019 shortlist released »
The finalists for the third annual Credit & Collections Technology Awards, the UK’s celebration of tech innovators in...
30 July 2019
Podcast: Technology and culture at the UKCCC »
CSA Head of Sales Mark Buckley was a recent guest on ieDigital 's The Shape of Money podcast to discuss some of the topic...
24 June 2019
IIC Assessment 2018 - member feedback »
In June 2018 we undertook an Investor in Customers (IIC) Assessment to help us better understand member perceptions of t...
19 June 2019
Proposed EU Directive on Credit Services, Credit Purchasers and the Recovery of Collateral »
As members will be aware, the delay to the UK’s formal exit from the European Union means that there is the possibility th...
19 June 2019
CSA Membership invitation to renew »
Membership runs from 1st July to 30th June annually, and we invite members to renew early. This allows for new membership...
03 May 2019
FCA begins sharing videos aimed at consumer credit firms »
The FCA has published the first in a planned series of videos aimed at helping consumer credit firms understand what they...
03 May 2019
Membership fee update for 2019/20 »
Members should have recently received a letter from Nick Cherry, CSA Deputy Chair and Treasurer, regarding your CSA member...
03 May 2019
CSA Supplier Member webinars »
An upcoming series of CSA webinars will offer members the opportunity to explore the products and services of our Supplier...
21 March 2019
Update on FCA Levies »
Further to the email of 18 February 2019 , I have now had the opportunity to discuss with our regular contacts at FCA the...
18 February 2019
FSCS supplementary levy to apply to some debt purchasers »
On 31 January 2019, FCA announced their intention to raise three supplementary levies for the Financial Services Compensat...
17 January 2019
Online voting for 2019 CSA Annual General Meeting (AGM) »
In the interests of making the voting process both easier and more convenient for members, the CSA is once again offering...
17 January 2019
Important changes to CSA Data Gathering Initiative (DGI) »
The CSA is currently in the process of changing the third-party supplier of the Data Gathering Initiative (DGI). As a resu...
19 December 2018
NOCN seeking End Point Assessors »
NOCN are now looking for experienced candidates to become freelance End Point Assessors (EPA) in a range of sectors. NOCN...
17 December 2018
CSA festive office hours »
Please note the CSA office will be closed over the Christmas period and we will re-open on Wednesday 2 January 2019. &n...
07 December 2018
Be prepared! - SMCR is on the horizon »
By Claire Aynsley, Head of Regulatory Compliance & Standards Let us start with a simple fact: the new Senior Manag...
18 October 2018
Urgent message from CCBC: Claims issued via SDT & MCOL on 13 Sep 2018 not served on defendants »
The Civil Court Users Association (CCUA) has shared an urgent message from the County Court Business Centre (CCBC) concern...
20 July 2018
CSA Investor in Customers assessment - thank you for sharing your thoughts. »
Thank you to those who took part in our recent Investor in Customers (IIC) assessment that will ultimately help enhance th...
20 July 2018
The value of working together »
By Colleen Peel, Head of Marketing & Events Collaboration is a key theme of today’s credit and collections indus...
17 July 2018
Apprenticeships - the tipping point? »
By Fiona Macaskill, CSA Head of Learning & Development Ask a dozen economists about the state of the global ec...
29 June 2018
Fair play »
By Peter Wallwork, Chief Executive of the Credit Services Association Fair Share is an issue around which there are...
13 February 2018
CSA Media Response Group »
At the end of 2017 the Association and a number of members came under the spotlight from the national press. Thankfully, a...
08 February 2018
This is Manchester – we do things differently here! »
CSA President, John Ricketts, set the tone for the Association’s Members’ Meeting and AGM by welcoming delegates to a new...
22 January 2018
FCA and Practitioner Panel set to launch joint survey »
The FCA has contacted the CSA about a joint survey carried out by the FCA and the Practitioner Panel. The survey is sent a...
12 May 2017
CSA members recognised at Credit Awards »
CSA members were amongst those recognised at the 2017 Credit Awards at the ceremony in London on 11 May. Congratulati...

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