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News & blogs
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Read the latest news, press releases, blogs from the CSA below.

An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

Filter news categories via the pull-down menu above.

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General news
24 July 2024
CSA work with Samaritans to provide new free online learning module »
With Wednesday 24 July being ‘Samaritans Awareness Day’, the Credit Services Association (CSA) is pleased to launch a shor...
28 June 2024
Job Vacancy: CSA Learning & Development Operations Coordinator »
The CSA is recruiting for a Learning & Development Operations Coordinator. Job Title: Learning & Development...
12 June 2024
CSA Cyber Essentials Plus certification renewed »
CSA is pleased to announce the successful renewal of their Cyber Essentials Plus certification. In April 2024, CSA obta...
05 April 2024
CSA Cyber Essentials certification renewed »
The CSA has successfully renewed its basic certification under the Cyber Essentials scheme. Cyber Essentials aims to...
07 March 2024
Spring Budget 2024 and its impact on collections and debt purchase sector »
Commenting on Chancellor Jeremy Hunt’s Budget statement, CSA Chief Executive Chris Leslie said: In what could probably...
05 February 2024
Job Vacancy: CSA expand Compliance and Regulation Team »
The CSA is strengthening its Compliance and Regulation team by investing in two new management roles specialising in data...
02 February 2024
CSA member voices heard as FOS looks set to charge CMCs claims management companies »
The Credit Services Association (CSA) has responded to the Financial Ombudsman Service’s (FOS) annual plan and budget cons...
20 December 2023
CSA festive opening hours »
The CSA Head Office opening hours during the festive period are: Monday 18 December 2023 - Open  Tuesday 19 December...
03 October 2023
Job vacancy: Head of Policy »
The CSA is accepting applications for a Head of Policy vacancy. Contract Type: Full-time, Permanent Closing Date: 3...
15 May 2023   (0 Comments - view/add)
CSA Cyber Essentials Plus certification renewed »
CSA is pleased to announce the successful renewal of their Cyber Essentials Plus certification. In March 2023, CSA obta...
15 March 2023
Spring Budget - CSA statement »
Commenting on the Spring Budget, CSA Chief Executive Chris Leslie said: “For the collections sector, Jeremy Hunt’s Sprin...
13 March 2023
CSA Cyber Essentials certification renewed »
The CSA has successfully renewed its basic certification under the Cyber Essentials scheme. Cyber Essentials aims to he...
02 February 2023   (0 Comments - view/add)
CSA statement on Times reporting in respect of the installation of energy pre-payment meters »
Commenting on the Times reports on 2 February regarding the installation of pre-payment meters on behalf of British Gas, a...
21 December 2022
CSA festive opening hours »
The CSA Head Office opening hours during the festive period are: Monday 19 December - Open  Tuesday 20 December - Op...
09 December 2022   (0 Comments - view/add)
UK Treasury announces ‘Edinburgh Reforms’ to financial services sector »
Commenting on Chancellor Jeremy Hunt’s speech today in Edinburgh on financial services industry reforms, CSA Chief Executi...
18 November 2022   (0 Comments - view/add)
Autumn Statement: Reaction from CSA CEO »
Commenting on the Chancellor’s 17 November Autumn Statement announcements, CSA Chief Executive Chris Leslie observed: Je...
23 September 2022   (0 Comments - view/add)
CSA reaction to 'Growth Plan' »
Commenting on the Kwasi Kwarteng’s fiscal announcements in the Commons today, CSA Chief Executive Chris Leslie writes: “T...
17 May 2022   (0 Comments - view/add)
UK Credit & Collections Conference 2022 - Save the date »
We are delighted to announce that the date for the UK Credit & Collections Conference (UKCCC) 2022 has been confirme...
23 March 2022   (0 Comments - view/add)
CSA reaction to Chancellor’s Spring Statement »
CSA Chief Executive Chris Leslie gives his reaction to Rishi Sunak’s announcements:  Rishi Sunak’s time as Chancell...
10 March 2022   (0 Comments - view/add)
CSA Cyber Essentials Plus certification renewed »
Credit Services Association (CSA), the only UK trade body for the collections and debt purchase sector, is pleased to anno...
21 January 2022
CSA Cyber Essentials certification renewed »
The CSA has successfully renewed its basic certification under the Cyber Essentials scheme. Cyber Essentials aims to he...
16 December 2021
14 December 2021
CSA Head Office Festive Period opening hours »
The CSA Head Office working hours during the 2021 festive period are: Monday 20 December OPEN Tuesday 21 December...
10 December 2021
Real Cost and Benefits of Apprenticeships' report »
The St Martin’s Group, in partnership with City & Guilds and NCFE, has published a report entitled ‘The Real Cost and...
09 December 2021   (0 Comments - view/add)
UKCCC keynote speaker Professor David Miles nominated for appointment for Budget Responsibility »
Professor David Miles, who was the keynote speaker at Credit Services Association's (CSA) UK Credit & Collections Confere...
29 October 2021
Impact of the Chancellor’s Budget for our sector »
CSA Chief Executive Chris Leslie writes:  “The Chancellor’s Budget and Spending Review this week has by now been w...
18 October 2021
CSA asks Ofgem for clarity on regulation of energy suppliers falling into administration »
Chris Leslie, CEO of Credit Services Association (CSA), the UK trade body for the collections and debt purchase sector,&nb...
14 October 2021
Getting started with apprenticeships – a step-by-step guide from Credit Services Association »
Think your organisation could benefit from apprenticeships but don’t know where to start? It’s not as complicated as it mi...
15 September 2021   (0 Comments - view/add)
Minimum wage for apprentices - what you need to know »
All apprentices in the UK are entitled to be paid at least the National Minimum Wage. However, it is estimated that around...
01 September 2021
UKCCC 2021 speaker insight: A skills gap solution for credit and collections firms »
Victoria Tomlinson is CEO and Founder of Next-Up , which she launched to help people find new ways to use their skills in...
26 August 2021
UKCCC 2021 speaker insight: Three lessons collections firms can learn about linguistics »
Dr Leigh Harrington is a Research Associate in the Centre for Language and Law at the Aston Institute for Forensic Lingui...
18 June 2021
Breathing Space latest »
Member firms will be interested to read the reply received to our chief executive Chris Leslie's correspondence about the...
23 April 2021   (0 Comments - view/add)
UK Credit & Collections Conference 2021 - save the date! »
We are delighted to announce that the date for the UK Credit & Collections Conference (UKCCC) 2021 has been confirmed...
24 March 2021   (0 Comments - view/add)
NOCN becomes first End Point Assessment Organisation for new Debt Adviser Apprenticeship »
Educational charity NOCN Group is pleased to announce during ‘Debt Awareness Week 2021’ that it has formally agreed to bec...
12 March 2021
Credit Services Association awarded Cyber Essentials Plus certification »
Credit Services Association (CSA), the only UK trade body for the collections and debt purchase sector, is pleased to anno...

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