Programme

Supporters

Boosting your credit, collections, compliance, counter-fraud, and debt advice capability

Credit Services Association’s (CSA) Skills Summit was held during National Apprenticeship Week 2022, the theme for which was ‘Build The Future’, on 10 February 10.00-12.00. This free virtual event brought to you by the UK trade association for the collections and debt purchase sector and specialist apprenticeship training provider, provided an opportunity for CSA members and organisations in wider sectors including Local Authorities and Government agencies to understand how they can cost-effectively recruit, retain, and upskill people in business-critical areas of credit, collections, compliance, counter fraud, and debt advice.

We demonstrated our expertise as a well-established industry body and learning & development provider to help attendees understand how to maximise funds available through the Apprenticeship Levy and other incentives to build your post-Covid workforce of the future. Attendees heard from a range of speakers from skills sector experts and to those that are already benefitting from working with us. Practical sessions provided a ‘top down’ strategy and step-by-step guide on how to implement a plan that works for your organisation and your people with very little additional cost and resource.

Our mission is to ensure that professionals working in our industry and related sectors have access to the best quality, up-to-the-minute training and development opportunities to maintain the highest standards for the mutual benefit of firms, clients, customers, and other stakeholders. We want to make credit, collections, compliance, counter fraud, and debt advice recognised as highly regarded professions that offer attractive and rewarding career opportunities for all.

Learn more about:

CSA apprenticeships

CAI