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CSA Learning & Development Conference - Exhibitors & Sponsors

Thank you to our exhibitors.



Stand 5

Adare SEC is a leading provider of technology-led, Integrated Communication Solutions, inspiring our clients with choice and insight to deliver their vital message securely, through the optimum channel. Our clients trust and partner with us in order to generate revenue, manage costs, mitigate business risk, improve compliance, and increase client engagement.

We have been providing the debt collection sector with integrated communication solutions for over 20 years and work with over 35 leading debt collection companies. With three secure facilities across the UK, Adare SEC offers the best combination between paper and digital communications, digital technologies and effective postal charges, all in a cost efficient model.

For more information on how Adare SEC can help you please visit

T: 01484 867 239



Stand 7

First Data is now Fiserv, a global leader in payments and financial technology, serving thousands of financial institutions and millions of merchants and businesses in more than 100 countries. Together, we’ll help our clients achieve best-in-class results through a commitment to innovation and excellence in everything we do. As Fiserv, we aspire to move money and information in a way that moves the world.

T: 01268 296 245



Stand 17

The International Compliance Association (ICA) is a professional membership and awarding body open to compliance professionals at all stages of their career. As part of our ongoing commitment to setting the standard, we provide a wealth of knowledge, tools, resources and practical support.

We are the leading provider of professional, certificated qualifications in anti-money laundering; governance, risk and compliance and financial crime prevention. An internationally recognised organisation, our qualifications are awarded in association with Alliance Manchester Business School, the University of Manchester.

Our global community has members across 130 countries. Being a member demonstrates a commitment to the highest standards of practice and conduct, enhances your professional reputation and employability and significantly protects and improves the performance of your organisation.

Recognition. Community. Knowledge. The benchmark of excellence.

W: (ICA qualifications)
W: (ICA membership)


The London Institute of Banking & Finance

Stand 6

We advance careers by equipping people with the skills and capability the sector demands, so they can perform more effectively and responsibly. The result is better professionals and corporations, performing better for customers.

Our qualifications are relevant for a range of roles regardless of experience, and allow individuals to tailor their learning so they have the building blocks and mark of professionalism to progress with pace.

Our modules are delivered by respected industry practitioners, and deliver online learning that fits around busy commitments.

We are The London Institute of Banking & Finance, lifelong partners for financial education.

T: 01227 818 609


Noble Systems

Stand 4

Noble Systems is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Engagement and Analytics technologies. Thousands of collectors at client installations worldwide use Noble platforms to manage millions of customer contacts each day.

With Noble Gamification, collections organisations can help motivate collectors and drive productivity in the contact centre with ROI in less than four months. Gamification can deliver a positive effect on the organisation’s culture, increase employee motivation and improve employee satisfaction. It also enables collections organisations to compete effectively in the employment market by not only retaining more agents, but also attracting the highest calibre candidates.

T: 0161 772 7100 x4380


NSL Academy

Stand 15

NSL Academy is an accredited training and apprenticeships provider for regulated and enforcement sectors, specialising in Operational Delivery and Leadership Development.

We are Ofsted 'Good' rated and ESFA approved offering City & Guilds, Chartered Management Institute, ILM and NCFE qualifications at levels 2-7.

With a national delivery capability and friendly approach, we provide in-house workplace learning, intuitive online systems and a collaborative process to make the most out of training budgets and the apprenticeship levy.

T: 01992 803 193



Stand 13

UKGlobal is proud to be the recognised insurance broker for members of the Credit Services Association, providing professional, independent, advice. Our technically precise approach to constructing an insurance programme, combined with our strategic procurement of insurance, means that we can often establish a more appropriate insurance programme for your business, at a reduced cost.

For more information, or to obtain a quote, please contact UKGlobal on 0161 228 3611

T: 0161 200 1832


Worksmart Ltd

Stand 16

Worksmart have built their reputation by supporting the UK’s leading financial service businesses through the challenges of regulatory compliance. From Training & Competence to Quality Assurance, SM&CR to Complaints Management we enable smarter business responses.

Whether we are working with an SME or a large corporation, our software creates commercial improvements that also meet the demands of regulatory change. Worksmart products are simple to configure, easy to implement and will help streamline your business processes.

With our deep experience, comprehensive, award winning product range and consulting expertise, Worksmart can be trusted to ensure regulatory change can be turned into business advantage.

T: 01908 613 613



Stand 14

Xactium is a cloud based GRC software provider that enables Risk, Audit and Compliance professionals to transform the way that Financial Services evaluate and manage these functions across their organisations.

Xactium offers intelligent systems, that help to dramatically free up time and resources for Risk, Audit and Compliance teams, while also increasing engagement and transforming the value of each area across the business.

Every Xactium product is designed to be as agile as possible, offering flexible and configurable solutions which adapt to both business and regulatory change, without the need for costly bespoke programming.

T: 0114 2505 315

Event homepage

Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

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T: 0191 217 0775


Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA