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Getting set for New Conference & Graduation Ceremony

04 February 2020   (0 Comments)
Fiona Macaskill

Fiona Macaskill is Head of Learning & Development at the Credit Services Association.

The Credit Services Association is getting set to celebrate National Apprenticeship Week with its very first People Development Conference happening today in Leeds. It has been specifically designed to focus on championing people development and fits perfectly with the NAW2020 theme of ‘looking beyond’.


The event will end with a bang as we celebrate the hard work and achievements of our learners at our first Graduation Ceremony and drinks reception. The ceremony will celebrate 34 individual achievements in front of their employers and their families, their tutors and coaches who have supported them on their apprenticeship journey, along with learning and developments managers, HR professional and industry leaders. This will also be a fantastic opportunity to celebrate the success of those who are embracing and championing apprenticeships; and promote the success that comes from businesses who are open to looking beyond traditional hiring and training to find and develop talented people at all points in their careers.


With a host of expert speakers, who among them include, Ian Higginbottom from Education & Skills Funding Agency, Simon Ashworth of the Association of Employment and learning providers and representatives from apprentice employers, we are aiming to share knowledge and insight on industry-related qualifications as well as the challenges and opportunities that come with changes to apprenticeships.


We will also be celebrating our strategic partnerships for Professional Qualifications that we hold with International Compliance Association, Chartered Institute of Credit Management, Institute for Risk Management, and London Institute for Banking and Finance, who will be in attendance.

The conference will look beyond the delivery of apprenticeships and into the wider area of people development as the Association strongly believes that people development is vital to the future success of our members and the industry.

We have a dedicated stream for businesses around leadership and business culture, with industry experts offering insight into the best ways to create and support a more productive and compliant working environment, and approach behavioural change to unlock business potential.

We will also be looking beyond the training and development of employees and promoting wellbeing and mental health in the workplace including stress resilience and how to embed behavioural change to enhance workplace wellbeing.

It is going to be an exciting event with plenty to celebrate, share and learn and we look forward to seeing everyone there.


Learn more about CSA apprenticeships


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Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

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T: 0191 217 0775


Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA