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CSA Learning & Development Conference - speakers

Simon Ashworth

Chief Policy Officer (AELP)

Simon is currently Chief Policy Officer for the Association of Employment and Learning Providers (AELP). Formed nearly 20 years ago, AELP is a national trade association, representing the interest of 950+ organisations delivering vocational learning, sustainable employment and employability support. Last academic year AELP members delivered 2 in every 3 of England's apprenticeships.

Simon represents AELP on the following external groups/panels: Institute for Apprenticeships Stakeholder Reference Panel, Education and Skills Funding Agency Provider Reference Group and Ofqual’s Vocational & Technical Qualifications Reference Group. Simon is also a member of the Greater London Authority’s Outcomes for Londoners Advisory Group and a member of the West Yorkshire Combined Authority Skills Commission.

Brad Burton

Motivational speaker

As well as fronting the CSA's #heretohelp campaign, Brad is an English entrepreneur and motivational speaker who founded the international business networking group 4Networking. He is also the author of four business books. Brad comes with a wealth of life experience which he shares with energy and enthusiasm in his speeches. His books cover practical, proven, actionable steps to make life and business more focused and balanced and help readers work out next steps in positively dealing with change, challenges and distribution in life.

Deborah Cooper

Group Organisational Development Director (Marston Holdings Ltd)

Deborah Cooper joined Marston Holdings (Marston) as Organisational Development Director from the National Crime Agency (formerly SOCA), where she worked as Learning and Development Training Manager. She has previously worked for Her Majesty's Revenue and Customs in a range of both operational and training and development roles, including overseeing the training of the Counter Narcotics Police of Afghanistan. Deborah leads on the delivery of Marston's expansion of skills and capabilities, an investment the business values as reflecting and supporting the Group's five core values of transparency, accountability, respect, professionalism and innovation.

Denise Crossley

CEO (Lantern)

An experienced operational head, with significant experience in the field of debt recovery, Denise was appointed CEO/CRO of Lantern Debt Recovery Services Limited, a specialist debt purchaser, in October 2014 and led Lantern to achieve FCA authorisation whilst under full supervision. Prior to joining Lantern, Denise owned and managed a number of successful DCAs.

Beth Orford

Head of People (Efficient Frontiers International)

Beth is a strategic and commercial talent acquisition, personal and organisational development professional, holding Chartered MCIPD status, and now working through an MBA. Beth is passionate about helping organisations to attract, develop and retain talent at all levels, while delivering incredible colleague experiences. Beth has experience of operating in a board environment as a trustee for a £13 million multi academy trust and has a deep knowledge of the education sector and apprenticeships. Beth's career has been spent in a variety of financial services firms and she also holds the CII Diploma in Financial Planning with specialisms in supervision and sales management.

Steve Penney

Head of Learning & Development (Marston Holdings Ltd)

Bio coming soon.

Mike Thompson

Managing Partner (Gen.HealthyMinds Ltd)

Mike is a multi-award winning HR professional, recognised industry expert and speaker in the areas of early careers, diversity employee engagement and learning and leadership development. Mike is a member of Governments Apprenticeship Delivery Board and Chair of Institute for Apprenticeships Route Panel for Legal Financial Services and Accounting.

John Sunderland-Wright

Owner (Ultima Performance Ltd)

Mike is owner of Ultima Performance, a dedicated team of passionate people with a wealth of experience in helping people be the best they can be.

Ultima Performance use a range of proven tools, techniques and technologies that are aimed at helping people improve their performance. With our help many adults, children, organisations and athletes have benefitted by, enhancing their well-being, improving their energy levels, building resiliency and so achieving significantly higher levels of performance and belief.

Event homepage

Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

fenca iic


T: 0191 217 0775


Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA