Level 4 Counter Fraud Investigator - Credit Services Association

Level 4 Counter Fraud Investigator Apprenticeship

Duration: 27 months (24 months for learning delivery plus 3 months for End Point Assessment).

Qualification: Level 4 Apprenticeship – Foundation degree equivalent, suitable for those with Level 2/GCSE Maths and English (however these qualifications can be delivered alongside the apprenticeship if required.)

Funding: We will work with you to maximise Apprenticeship Levy funds (which are available to both Levy paying and non-Levy paying organisations) and access any other support or incentives that are available to fund the programme.

CSA blended learning delivery: Flexible combination of group workshops, e-learning, structured workplace learning, tutorials, and mini projects – can be fully integrated with wider internal training and organisational needs.

Level 4 Counter Fraud Investigator Apprenticeship brochure

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As the only national trade association in the UK for organisations active in the debt collection and debt purchase industry with a history dating back to 1906, we have in-depth knowledge of and close links to the law enforcement sector in which the Counter Fraud Investigator (CFI) profession sits. There is also a lot of over-lap between the core skills required in our industry, which also operates in a complex regulatory environment. Find out more about us and the full range of apprenticeship standards we offer here.

The role of the Counter Fraud Investigator (CFI) has become critical within government organisations such as HMRC, Defra, Department of Health, Insolvency Service, DWP, SFO, and Local Authorities, many of whom we have direct experience of working with an Apprenticeship training provider. It is a profession that is evolving rapidly, and we aim to be at the forefront of this evolution by offering the Apprenticeship Levy funded Level 4 Counter Fraud Investigator Apprenticeship Standard as a future-fit, cost effective way of up-skilling or re-skilling new or existing employees in this vital function.

The CFI works in settings from an office or court room to a building site or multi-occupancy residence, leading small non-complex criminal investigations and a range of civil investigations. It is their responsibility to proactively investigate allegations of fraud and make effective, autonomous operational decisions from referral to conclusion to drive their investigations. They must plan, conduct, and report on different types of evidence gathering activity, including searching premises and reviewing business accounts, and fully understand everything from what measures are/aren’t appropriate in different situations, to how to apply the relevant legal and regulatory requirements including knowledge of PACE, RIPA, CPIA, HRA, PoCA and/or other legislation to apply for Warrants and Orders. The role involves interacting with members of the public, lawyers, judges, magistrates and other professionals, sometimes involving confrontational situations, and specialist skills such as searching digital databases, carrying out risk assessments, and writing professional briefings.

The Apprenticeship programme is designed to take learners from a standing start to a highly skilled professional who is able to tackle this complex role. It includes an interactive, practical court day and we have forged a partnership with Northumbria University’s Law School to use their state-of-the-art facilities and judges/barristers to offer this experience to apprentices in either Newcastle or London. This helps to bring to life the theoretical legal concepts for learners in a real world setting.

Our expert team of account managers and tutors guide learners and their line managers/mentors through the apprenticeship from enrolment through to the independent End Point Assessment. Following initial learning assessments, we tailor the programme to individual learner’s needs.