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News & blogs
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Read the latest news, press releases, blogs from the CSA below.

An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

Filter news categories via the pull-down menu above.

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General news
21 March 2019
Update on FCA Levies »
Further to the email of 18 February 2019 , I have now had the opportunity to discuss with our regular contacts at FCA the...
18 February 2019
FSCS supplementary levy to apply to some debt purchasers »
On 31 January 2019, FCA announced their intention to raise three supplementary levies for the Financial Services Compensat...
17 January 2019
Online voting for 2019 CSA Annual General Meeting (AGM) »
In the interests of making the voting process both easier and more convenient for members, the CSA is once again offering...
17 January 2019
Important changes to CSA Data Gathering Initiative (DGI) »
The CSA is currently in the process of changing the third-party supplier of the Data Gathering Initiative (DGI). As a resu...
19 December 2018
NOCN seeking End Point Assessors »
NOCN are now looking for experienced candidates to become freelance End Point Assessors (EPA) in a range of sectors. NOCN...
17 December 2018
CSA festive office hours »
Please note the CSA office will be closed over the Christmas period and we will re-open on Wednesday 2 January 2019. &n...
07 December 2018
Be prepared! - SMCR is on the horizon »
By Claire Aynsley, Head of Regulatory Compliance & Standards Let us start with a simple fact: the new Senior Manag...
18 October 2018
Urgent message from CCBC: Claims issued via SDT & MCOL on 13 Sep 2018 not served on defendants »
The Civil Court Users Association (CCUA) has shared an urgent message from the County Court Business Centre (CCBC) concern...
20 July 2018
CSA Investor in Customers assessment - thank you for sharing your thoughts. »
Thank you to those who took part in our recent Investor in Customers (IIC) assessment that will ultimately help enhance th...
20 July 2018
The value of working together »
By Colleen Peel, Head of Marketing & Events Collaboration is a key theme of today’s credit and collections indus...
17 July 2018
Apprenticeships - the tipping point? »
By Fiona Macaskill, CSA Head of Learning & Development Ask a dozen economists about the state of the global ec...
29 June 2018
Fair play »
By Peter Wallwork, Chief Executive of the Credit Services Association Fair Share is an issue around which there are...
13 February 2018
CSA Media Response Group »
At the end of 2017 the Association and a number of members came under the spotlight from the national press. Thankfully, a...
08 February 2018
This is Manchester – we do things differently here! »
CSA President, John Ricketts, set the tone for the Association’s Members’ Meeting and AGM by welcoming delegates to a new...
22 January 2018
FCA and Practitioner Panel set to launch joint survey »
The FCA has contacted the CSA about a joint survey carried out by the FCA and the Practitioner Panel. The survey is sent a...
12 May 2017
CSA members recognised at Credit Awards »
CSA members were amongst those recognised at the 2017 Credit Awards at the ceremony in London on 11 May. Congratulati...

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Credit Services Association,
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Great Park, Newcastle upon Tyne,
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T: 0191 217 0775

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Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
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Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA