A brief introduction to CSA

The CSA is the trade association for debt collection and the debt purchase industry. A trade association is a not for profit organisation funded by its member companies who pay an annual fee to join. This fee is invested toward activities which represent the views and interests of members to key industry stakeholders such as Government and regulators, also referred to as lobbying.

CSA's Three Primary Roles

CSA members

We represent over 300 members who are active in debt collection, debt purchase and other allied services. Our members are in contact with over six million households on a daily basis.


Calendar more

CSA Supplier webinar: How chatbots can handle up to 85% of customer service enquiries 24/7

UK Credit and Collections Conference 2019

Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

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T: 0191 217 0775

F: 0191 236 2709

E: info@csa-uk.com

Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA

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