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Level 6 Senior Compliance Risk Specialist

Compliance and Risk has become the hot topic in the financial services industry over the last few years. Now, more than ever, do we need highly skilled compliance professionals able to carry out their function successfully and appreciate the wider role of compliance within the firm. This apprenticeship includes flexible content allowing learners to specialise in the area of their own choice.

The Level 6 Qualification in Compliance Risk Officer is ideal for any compliance professional looking to bolster their knowledge and skill ensuring your firm has the talent it needs.

Lasting 36 months the CSA use a blended approach to learning which includes:

  • Attendance at workshops
  • E-learning
  • Structured workplace learning
  • Tutorials from experienced tutors
  • Mini-projects

We are also able to “build in” your internal training in order to save resource and ensure the qualification fully applies to your firm.

Level 6 brochure


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This qualification is broken down into 13 Units.

Unit 1: Compliance and Risk Framework

  • Course induction
  • Understand the legal and regulatory framework
  • Comprehensive understanding of the role of the different regulators (if appropriate), their objectives and primary functions, the inter-relationships between them.
  • Can clearly articulate the implications of noncompliance for their organisation

Unit 2: Industry and Company Understanding

  • Understanding of the structure of the Financial Services industry and in particular the role their sector and organisation plays
  • Comprehensive understanding of the purpose of the function in which they work; how their function relates to the wider business
  • Comprehensive understanding of the impact the external environment has on Financial Services and their role, together with relevant best practice
  • Clearly understands the purpose of the different areas of the organisation they need to work with in their role and how they support them.
  • Understands the organisation’s ‘Values’, professional standards and how these are evidenced through their role

Unit 3: Customers and Products

  • Sound understanding of the customer segments the organisation delivers to
  • Sound understanding of the approach to delivering fair customer outcomes across the business - particularly for their role
  • Broad understanding of the products and services provided to customers by their organisation
  • Comprehensive understanding of the products and services that they support, particularly as it relates to their role

Unit 4: Systems and Processes

  • Understands the systems, tools and processes used in the role, together with the standards to be met, including IT tools
  • Understands the consequences of not following processes and when to raise concerns if errors are made

Unit 5: Specialty

The learner can chose from one of the following:

  • Risk
    Working knowledge of relevant risk frameworks/methodologies in Financial Services e.g. risk appetite, thresholds, key risk indicators.  Deep understanding of the methodologies, tools/techniques used in their organisation for managing the specific area(s) of risk covered by their role.  Examples of risk areas are:  operational, conduct, credit, market, liquidity, capital, people
  • Financial Crime
    Deep understanding of legal, Financial Conduct Authority (FCA) and other rules/regulations relevant to their role together with how these are applied within their organisation; typical risks and controls; current best practice.  This may include financial crime, anti money laundering, terrorist financing
  • Compliance
    Deep understanding of legal, FCA, Prudential Regulation Authority and other rules/regulations relevant to their role together with how these are applied within their organisation; typical risks and controls; current best practice.  This may include know your customer, training & competence, approved persons, relevant conduct of business, data security.
  • Compliance Risk
    Sound understanding of the range of risk/compliance requirements for their role e.g. operational risk, financial crime, know your customer, training & competence, approved persons, conduct risk, complaints, data security.  This should include both the actual legal/regulatory requirements eg FCA Handbook and the policies/procedures used by the organisation to implement these requirements

Unit 6: Strategy and Planning

  • Contributes to the development of strategy and operational plans for their area.
  • Manages and reports on progress of specific elements of this in their area of responsibility.
  • Proactively plans and organises their work, clearly identifying priorities, to meet commitments / KPIs, including regulator deadlines.  

Unit 7: Delivering Services

  • Provides support, guidance and challenge where necessary to the business in their area of expertise. 
  • Works with the business to build their expertise and understanding of their responsibilities through e.g. coaching, training.
  • Delivers projects as required. 
  • Carries out all required activities, using agreed systems and processes, to ensure that the relevant policies of the organisation for their area of specialisation are met.
  • Takes the initiative to meet challenging individual and team performance measures in line with company policy, Values, standards and regulatory requirements.

Unit 8: Analysis and Problem Solving and Communicating and Influencing 

  • Analyses and interprets a wide range of complex business information, legal and regulatory information. 
  • Produces a range of outputs that may include recommendations, management reports, draft guidance, policies, procedures for internal or external use.  This may involve complex modelling using appropriate tools. 
  • Works on specific and often complex problems/issues with the business, carrying out analysis, recommending solutions.
  • Deals effectively with customers/ colleagues at every level of the organisation, using sound interpersonal skills
    communicating well through a range of media using language that is meaningful to the recipient e.g. written reports, presentations, phone, face to face, email. 
  • Communicates complex information clearly.
  • Listens actively to understand needs and adapts their style to the recipient.
  • Engages proactively with customers/colleagues, including senior managers.
  • Challenges in an appropriate way when necessary and influences managers on the desired course of action to ensure compliance/risk requirements are met.

Unit 9: Teamwork

  • Maintains strong positive working relationships with customers/colleagues /suppliers /regulators as appropriate.  
  • Consistently supports colleagues /collaborates to achieve results. 
  • Aware of their role within team, how their team fits within the business and how the team’s decisions impact on others.
  • Takes a leadership role in the team when appropriate

Unit 10: Developing Self and Others

  • Keeps up to date with relevant legal/regulatory changes and alerts others to the implications where necessary.
  • Seeks feedback and acts on it to improve their performance. 
  • Builds their own capability through ownership of their own development, working with their manager.
  • Acts as a role model and supports others in their development as appropriate

Unit 11: Improving Self and Business Processes

  • Learner will focus on one skill, knowledge or behaviour they can improve
  • Learner will create recommendation for the improvement of one business process

Unit 12: Continuous Improvement

  • Takes ownership/leads development of specific changes through to implementation
  • Identifies opportunities to drive higher performance and improve service delivered

Unit 13: Gateway to Assessment

  • Learner will create a mini-project as a mock assessment
  • Learner will be prepared for the professional discussion and interview


Learn more

To learn more about CSA Apprenticeships please contact us:

T: 0191 217 3073


Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

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T: 0191 217 0775


Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA