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The compliance conundrum: The challenges of a rising regulatory bill
Modernising consumer protection report

The compliance conundrum: The challenges of a rising regulatory bill

November 2024

As the cost of doing business in the collections and purchase sector continues on its ever-upward trajectory, it is an opportune moment to reflect on how the first decade of FCA-led consumer credit regulation has contributed to that rise and to contemplate the damage that further squeezing firms’ finances could have on consumers, the market, and the availability of credit.


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Report introduction

CSA CEO Chris Leslie introduces the Compliance Conundrum report.

Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

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T: 0191 217 0775

E: info@csa-uk.com

Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA