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News & blogs
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Read the latest news, press releases, blogs from the CSA below.

An archive of the CSA weekly Compliance Roundup updates (members only) can be viewed here.

Filter news categories via the pull-down menu above.

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Compliance Roundups
11 May 2022
Compliance Roundup - 11 May 2022 »
In this issue: LSB sets out considerations for firms in their responses to the cost-of-living crisis Latest Gough Squa...
04 May 2022
Compliance Roundup - 4 May 2022 »
In this issue: CSA releases new report assessing the delivery and value of free-to-client debt advice FCA publishes...
26 April 2022
Compliance Roundup - 27 April 2022 »
In this issue: CSA shares materials from latest Virtual Members Meeting CSA launches member survey on retained provisi...
20 April 2022
Compliance Roundup - 20 April 2022 »
In this issue: FOS publishes H2 2021 complaints data FCA updates webpage on financial sanctions FCA enforcement - fi...
13 April 2022
Compliance Roundup - 13 April 2022 »
In this issue: CSA shares technology and communications key considerations in follow-up to Embracing Technology report...
30 March 2022
Compliance Roundup - 30 March 2022 »
In this issue: CSA shares report on growth of technology communications in the collections sector CSA reaction to Chan...
23 March 2022
Compliance Roundup - 23 March 2022 »
In this issue: FOS confirms increase to award limits Accountant in Bankruptcy publishes spring newsletter BCBS publi...
16 March 2022
Compliance Roundup - 16 March 2022 »
In this issue: Getting the most from the ‘compliance and guidance’ pages on the CSA website CSA CEO expresses concern...
02 March 2022
Compliance Roundup - 2 March 2022 »
In this issue: Latest FOS newsletter includes Oct-Dec 2021 complaints statistics FCA issues February 2022 regulation r...
22 February 2022
Compliance Roundup - 23 February 2022 »
In this issue: CSA responds to FCA consultation on Consumer Duty FCA provides update on Credit Information Market St...
16 February 2022
Compliance Roundup - 16 February 2022 »
In this issue: CSA receives response from Ofgem following request for clarity on regulation of energy suppliers falling...
09 February 2022
Compliance Roundup - 9 February 2022 »
In this issue: Parliament set to consider new Code of Practice for private parking sector DCMS lays international da...
02 February 2022
Compliance Roundup - 2 February 2022 »
In this issue: CSA shares key considerations on outbound contact for members CSA expresses concern about FOS proposa...
26 January 2022
Compliance Roundup - 26 January 2022 »
In this issue: CSA sets out member concerns in response to Civil Justice Council consultation on pre-action protocols...
18 January 2022
Compliance Roundup - 19 January 2022 »
In this issue: Reminder: FCA operational resilience requirements come into force 31 March 2022 FCA and PRA consult on...
12 January 2022
Compliance Roundup - 12 January 2022 »
In this issue: CSA chief executive shares thoughts on 2022 New UK information commissioner commences term Inso...
21 December 2021
Compliance Roundup - 22 December 2021 »
In this issue: FOS consults on plans and budget for 2022/23, including proposals to cut free cases to 3 ICO seeks view...
13 December 2021
Compliance Roundup - 15 December 2021 »
In this issue: CSA shares overview of the finalised NPL Directive and its potential impact for members CSA shares la...
01 December 2021
Compliance Roundup - 1 December 2021 »
In this issue: Civil Justice Council consulting on pre-action protocols, including reform of the Pre-Action Protocol for...
23 November 2021
Compliance Roundup - 24 November 2021 »
In this issue: CSA submits response to government’s data protection reform proposals Latest CSA virtual members’ m...
17 November 2021
Compliance Roundup - 17 November 2021 »
In this issue: HMT launches further consultation as part of Future Regulatory Framework Review FSCS publishes November...
10 November 2021
Compliance Roundup - 10 November 2021 »
In this issue: FOS releases feedback statement on proposed changes to reporting of proactively settled complaints DW...
03 November 2021
Compliance Roundup - 3 November 2021 »
In this issue: CSA highlights concerns about FCA ‘use it or lose it’ campaign in consultation response CSA shares no...
27 October 2021
Compliance Roundup - 27 October 2021 »
In this issue: HMT consults on regulation of Buy-Now-Pay-Later products FCA to carry out further Covid-19 impact sur...
20 October 2021
Compliance Roundup - 20 October 2021 »
In this issue: CSA responds to HMT AML consultations Reminder: Strong Customer Authentication requirements apply to...
12 October 2021
Compliance Roundup - 13 October 2021 »
In this issue: CSA asks Ofgem for clarity on regulation of energy suppliers falling into administration CSA chief exec...
05 October 2021
Compliance Roundup - 8 October 2021 »
In this issue: CSA highlights claims management concerns in response to SRA paper on claims management CSA responds...
29 September 2021
Compliance Roundup - 29 September 2021 »
In this issue: CSA highlights some of key proposals in government’s plans for data protection reform Breathing Spa...
22 September 2021
Compliance Roundup - 22 September 2021 »
In this issue: Treasury Committee shares responses to its report on future framework for regulation of financial service...
15 September 2021
Compliance Roundup - 15 September 2021 »
In this issue: Government launches consultation on data protection reform Government announces spending review and...
07 September 2021
Compliance Roundup - 9 September 2021 »
In this issue: MoJ publishes response to consultation on increases to court and tribunal fees French data protection r...
01 September 2021
Compliance Roundup - 1 September 2021 »
In this issue: Government launches debt management vulnerability toolkit HCEOA report makes case for changes to enfo...
24 August 2021
Compliance Roundup - 25 August 2021 »
In this issue: FCA issues August regulation roundup Government shares best practice guidance for local authorities’ co...
18 August 2021
Compliance Roundup - 18 August 2021 »
In this issue: CSA considers impact of decriminalising TV licensing on future BBC revenues in latest discussion paper...
10 August 2021
Compliance Roundup - 11 August 2021 »
In this issue: Insolvency Service updates breathing space guidance FCA updates whistleblowing webpage with information...

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Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

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T: 0191 217 0775

E: info@csa-uk.com

Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA