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In a new discussion paper, the Credit Services Association (CSA), the UK trade body for the debt collection and debt purchase sector, has set out ten challenges for how public sector recoveries and collections could evolve, to better support people...
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The Credit Services Association (CSA), the UK trade body for the debt collection and purchase industry, has published a new report highlighting the...
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I recently attended a fascinating conference – the International Association of Commercial Collectors (IACC) conference – which was held in the USA...
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Leveraging apprenticeship reforms can help you, as CSA members, build capability, boost compliance, and manage emerging skill gaps in areas like...
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A new report from the Credit Services Association, the UK trade association for debt collection and purchase, is calling on the Government and...
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On 11 September 2025 John Wightman, Head of Consumer Finance at the Financial Conduct Authority (FCA) provided a Regulatory Update at the CSA's UK...
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The Credit Services Association (CSA), the only national trade association in the UK for organisations active in the debt collection and purchase...
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The winners of the 2025 CSA Awards, which is hosted as part of the trade body’s annual conference – the UK Credit and Collections Conference (UKCCC)...
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With Wednesday 24 July being ‘Samaritans Awareness Day’, the Credit Services Association (CSA) is pleased to launch a short online learning module...