Supplier Member Webinars

The CSA run a series of online webinars for members throughout the year. An online webinar enables presenters and speakers to deliver presentations online and members can attend remotely and therefore reduce the amount of out-of-office time.

Webinars are free to attend and enable members to receive important industry updates from the comfort of their desks. A recording of each webinar is also available afterwards allowing members to access the content and presentation slides 'on demand'. Webinars also give members the opportunity to ask the speakers a series of questions anonymously.

Previous webinars with supporting materials where available can be accessed via the links below.
Acquired.com Webinar
Optimising payment collections with smart retry strategies

This session breaks down how to use scheme rules, retry advice and intelligent retries to recover failures before they become bad debt.
Sytel Webinar
The Art of Smart Calling: Productive Dialling without Penalties

The rules and offer their interpretation, providing a strategy to keep your phone activity healthy and highly productive.
Mega Webinar
Implement for AI success

Explore how to balance innovation and ambition with risk management in scaled AI deployments, especially if doing this for the first time.
Acquired.com Webinar
How you can make Variable Recurring Payments work for collections in modern business

This webinar explores how VRPs are reshaping collections and lending sectors, how they reduce fraud and failed payments.
Telrock Webinar
Addressing 5 Big Problems that delay Debt Collection Software Delivery

This session is for anyone involved in shaping, delivering or overseeing Debt Collection System change.
TransUnion Webinar
FCA Vulnerability Review: Building towards a unified ecosystem

TransUnion would like to share with you their perspective of how to better understand the vulnerability landscape.
Data on Demand Webinar
The Collections Data Advantage: Closing gaps & opening opportunities

Common blind spots in customer data collection, their impact on your business, and how to spot the signs of data gaps in your current processes.
HLR Lookup Webinar
Ensuring your phone numbers are valid and contactable with HLR Lookup

Find out how to verify and validate mobile numbers in real time and how easy it is to integrate phone number validation into your business process.
Financial Cloud Webinar
The Competitive Edge: Leveraging Convenience to Transform Collections

Delve into the how technology can boost productivity, improve customer satisfaction, and create lasting business success.
Adare Sec Webinar
How to optimise postage costs and future insight

Learn about key topics within the customer communications sector for 2025, focusing on how to minimise costs and maximise response rates.