Chris Tynemouth

2 min read

Collections trade body poses questions for the Government in modernising public sector collections

In a new discussion paper, the Credit Services Association (CSA), the UK trade body for the debt collection and debt purchase sector, has set out ten challenges for how public sector recoveries and collections could evolve, to better support people...

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1 min read

CSA report warns of “billion pound risks” to UK firm

The Credit Services Association (CSA), the UK trade body for the debt collection and purchase industry, has published a new report highlighting the...

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1 min read

How misinformation is harming consumers – new report

A new report from the Credit Services Association, the UK trade association for debt collection and purchase, is calling on the Government and...

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4 min read

FCA Regulatory Update from UKCCC 2025 - Summary

On 11 September 2025 John Wightman, Head of Consumer Finance at the Financial Conduct Authority (FCA) provided a Regulatory Update at the CSA's UK...

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2 min read

Winners announced for the 2025 CSA Awards

The winners of the 2025 CSA Awards, which is hosted as part of the trade body’s annual conference – the UK Credit and Collections Conference (UKCCC)...

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1 min read

CSA work with Samaritans to provide new free online learning module

With Wednesday 24 July being ‘Samaritans Awareness Day’, the Credit Services Association (CSA) is pleased to launch a short online learning module...

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