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The Credit Services Association (CSA), the sole national trade association in the UK representing organisations active in the debt collection and debt purchase industry, has published a new report examining how language barriers can affect customer...
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CSA Learning, the learning and development arm of the Credit Services Association, has received a Strong standard from Ofsted for Curriculum and...
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In a new discussion paper, the Credit Services Association (CSA), the UK trade body for the debt collection and debt purchase sector, has set out ten...
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The Credit Services Association (CSA), the UK trade body for the debt collection and purchase industry, has published a new report highlighting the...
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A new report from the Credit Services Association, the UK trade association for debt collection and purchase, is calling on the Government and...
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On 11 September 2025 John Wightman, Head of Consumer Finance at the Financial Conduct Authority (FCA) provided a Regulatory Update at the CSA's UK...
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The winners of the 2025 CSA Awards, which is hosted as part of the trade body’s annual conference – the UK Credit and Collections Conference (UKCCC)...
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With Wednesday 24 July being ‘Samaritans Awareness Day’, the Credit Services Association (CSA) is pleased to launch a short online learning module...