CSA Learning & Development
CSA LEARNING

Level 4 Governance Officer

Apprenticeship:

Level 4 Governance Officer

Length of course:

18 months (14 months for learning delivery plus 4 months for End Point Assessment)

Number of modules:

8

Qualifications:

Level 4 Apprenticeship (Equivalent educational level: Higher National Certificate).

Funding:

We will work with you to maximise Apprenticeship Levy funds (which are available to both Levy paying and non-Levy paying organisations) and access any other support or incentives that are available to fund the programme.

Delivery method:

All workshops, one-to-ones and reviews would be done via Teams or Zoom.

Overview

This occupation is found in small, medium, and large organisations within the public, private or third sectors. Governance officers are found in all sectors such as government, retail, food and drink, education, charities, and professional services and work in varied environments including in an office or remotely.

The broad purpose of the occupation is to provide and manage an organisation’s governance and governance operations-related services. These include reviewing and maintaining legal and compliance documents; filing returns with regulators (e.g., Companies House); and providing advice on internal and external governance requirements.

This is a technical and specialist role which interacts with senior levels within an organisation to ensure compliance with legal and regulatory requirements, which may include responses to climate change or other sustainability commitments. In addition, they manage the meetings of the governing decision-making body (e.g., board of directors, trustees, or governors; committees of the governing decision-making body), and the information flow to and from them.

The role, and the governance function in general, is concerned with structure and processes for decision making, accountability, control, and behaviour at the top of an organisation. Governance influences how an organisation’s objectives are set and achieved, how risk is managed and how performance is optimised. Governance is a system and process, not a single activity and successful implementation of a good governance strategy therefore requires a systematic approach that incorporates strategic planning, risk management and performance management.

As the only national trade association in the UK for organisations active in the debt collection and debt purchase industry with a history dating back to 1906 and an industry-leading Code of Practice designed to uphold the highest standards, we have unrivalled knowledge and experience of the credit management and debt collection function. At any one time, our members hold up to £60bn for collection, returning nearly £4bn in collections to the UK economy per annum.

Brochure

L4 Governance Officer brochure

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Call: 0191 217 3073 (CSA Members)

Call: 0191 217 2948 (Non-members)

CSA Apprenticeships are provided by CSA (Services) Ltd as a subsidiary of the Credit Services Association (CSA).