20 months (16 months for learning delivery plus 4 months for End Point Assessment)
Number of modules:
10
Qualifications:
Level 3 Apprenticeship (Equivalent educational level: A Level)
Funding:
We will work with you to maximise Apprenticeship Levy funds (which are available to both Levy paying and non-Levy paying organisations) and access any other support or incentives that are available to fund the programme.
Delivery method:
All workshops, one-to-ones and reviews would be done via Teams or Zoom.
Overview
Credit control and debt collection roles are at the centre of operations across all sectors of UK and international commerce. Those working in these roles are responsible for managing and protecting cash flow, and recovering unpaid money owed while achieving
fair outcomes for all. They are required to have detailed knowledge of law, regulations, and the business environment, as well excellent interpersonal and technical skills so that they can proactively interact with potentially ‘high risk’ consumers
and commercial customers.
The Apprenticeship Levy funded Level 3 Senior Credit Controller and Debt Collection Specialist Apprenticeship Standard (which incorporates the mandatory CICM Level 3 Diploma in Credit & Collections)
is a cost-effective way for public and private sector organisations to up-skill or re-skill new or existing employees from a standing start on a successful career pathway in this business-critical area.
As the only national trade
association in the UK for organisations active in the debt collection and debt purchase industry with a history dating back to 1906 and an industry-leading Code of Practice designed to uphold the highest standards, we have unrivalled knowledge
and experience of the credit management and debt collection function. At any one time, our members hold up to £60bn for collection, returning nearly £4bn in collections to the UK economy per annum.
