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CSA Compliance Essentials

Covid-19 - Member Information

CSA Compliance Essentials is an online learning resource programme which aims to help firms enhance their compliance culture. It is suitable for most roles, in particular, front and back office, customer and client-facing staff. Compliance Essentials is equally relevant for team leaders, managers and compliance and learning and development professionals.

Users receive monthly compliance updates direct to their inbox which feature industry news and developments relevant to those working within the collections industry. Users are then presented with a set of five questions based on these updates to answer in their own time. The aim of the programme is to reinforce knowledge and understanding of the industry.

Accessible via the CSA's bespoke CAI platform, firms purchase one licence per user and then elect a company administrator responsible for registering and managing each individual user.



Licences are £60.00 per user per year for member companies (equivalent to 25p per day), and includes:

  • Minimum of 12 industry and regulatory updates and questions, with five questions for direct learning
  • Unlimited access to programme materials and a knowledge database

Discounts are available for bulk purchasing of licences.


Free CSA Compliance Essentials trial

To register for a free CSA Compliance Essentials trial please click on the link below.

Request a free trial

Learn more about CSA Compliance Essentials 

Request more info

Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

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T: 0191 217 0775


Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA