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News & blogs: Press releases

CSA Chief Executive to step down in 2020

16 December 2019   (0 Comments)

Peter Wallwork, Chief Executive of the Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has decided he will be stepping down in June 2020 after more than ten years at the helm.

Peter was appointed to the newly-created role of Chief Executive following the retirement of CSA Executive Director Kurt Obermaier in 2010. In that time, Peter has guided the Association through a period of significant change, including the transfer of regulatory powers to the Financial Conduct Authority (FCA) and successfully supporting members through the authorisation process.

He has expanded the CSA team within Newcastle with the skills and experiences needed to reflect the increasing professionalisation of the industry, and supporting its members’ needs.

Peter says the decision to step down is entirely personal: “I have been committed to the success of the Association and supporting our members for ten years, and feel the time is right to move on. I am incredibly proud of what we have achieved in that time and believe we have made great strides in influencing key stakeholders, supporting our economy and in driving standards by developing the CSA into a nationally recognised apprenticeship provider.”

John Ricketts, Chair of the CSA, thanked Peter for his service: “Peter has been a devoted supporter of the industry since before taking over as Chief Executive and his achievements are a matter of record and should be a tremendous source of pride. The Board fully understands and respects Peter’s desire to move on to other challenges, and formally thanks him for the significant contribution he has made in making the CSA what it is today – one of the foremost trade associations in the UK.”

The Association will conduct a search for his replacement over the next three months.


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Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

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T: 0191 217 0775


Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA