This website uses cookies to store information on your computer. Some of these cookies are used for visitor analysis, others are essential to making our site function properly and improve the user experience. By using this site, you consent to the placement of these cookies. Click Accept to consent and dismiss this message or Deny to leave this website. Read our Privacy Statement for more.
Home | Print Page | Contact Us | Report Abuse | Sign In
News & blogs: Press releases

CSA appoints new Head of Policy

17 January 2019  

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase industries, has appointed Henry Aitchison, a former senior policy advisor with the FLA and OFT, to the newly-created role of Head of Policy.

Henry, who has a career spanning almost 20 years in consumer credit, will have a broad role supporting the CSA executive team in identifying key Policy issues and developing a clear strategy to support the Association's principal aims and objectives. He will also be responsible for developing and maintaining an active Public Affairs (PA) programme, ensuring that the Association's views and membership goals are represented in the formulation and adoption of current and future UK and European policy and legislation.

Henry joins the CSA from the Finance & Leasing Association (FLA) where he was Senior Policy Advisor. This followed more than 15 years with the OFT and FCA in similar advisory roles, and with a particular focus on consumer credit and protection.

John Ricketts, President of the CSA, says the appointment of a dedicated Head of Policy resource will add further weight and bandwidth to the Association’s commitment to members: “Our ambition is to be even more proactive in determining future issues and regulation that impact our members, and Henry’s knowledge and experience will play a key part in putting the CSA on the front foot,” he says.

“The CSA is looking to further enhance its influence in a number of key areas, and Henry will help us in shaping the future agenda, rather than the agenda shaping us.”

Henry says he is delighted to be joining the CSA at such an important time: “I have observed how much the industry has changed in the last 20 years in helping customers to positively resolve their debt problems and how that change has been further accelerated with the advent of the Financial Conduct Authority (FCA).

“I am very much looking forward to supporting the CSA and its executive team in devising and articulating future policies on key industry issues, and in representing the Association as it continues to engage with various stakeholders, from consumer advocacy groups to senior MPs and officials.”

Henry’s other responsibilities will include providing high quality commentary and formal responses to government consultations and providing relevant research and analysis to the Chief Executive and Senior Management team to inform future thinking.

Henry is a graduate from the University of Manchester where he read Classical Studies.



New CSA Head of Policy, Henry Aitchison


Back to news

Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

fenca iic


T: 0191 217 0775

F: 0191 236 2709


Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA