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News & blogs: Press releases

Ten out of ten!

27 September 2017  

The Credit Services Association (CSA), the voice of the UK debt collection and debt purchase sectors, has welcomed efforts to remove the cost to the individual for the completion of the Debt and Mental Health Evidence Form (D&MHEF).

At a meeting held recently at Number Ten Downing Street, CSA President John Ricketts and Chief Executive Peter Wallwork joined the Minister for Mental Health, Jackie Doyle-Price, and senior executives from the British Medical Association (BMA), the Royal College of Psychiatrists, the Money Advice Trust (MAT), the Money Advice Liaison Group (MALG), UK Finance, the Department of Health, and the Mental Health Policy Unit (MHPU) to discuss the evidence form initiative driven by the Money and Mental Health Policy Institute (M&MHPI).

“There was general agreement that if and when the form is considered necessary, any cost should not be borne by the customer,” John says, “though there were, of course, different opinions as to how this is best achieved.

“It was a positive start to the dialogue, and although there are opposing views, we totally support the Government’s ambition, and the ambition of the Minister, to continue to support the most vulnerable in society to ultimately becoming debt free.”

John Ricketts no 10

CSA President John Ricketts attending the meeting at Number Ten Downing Street.


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Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

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T: 0191 217 0775

F: 0191 236 2709


Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA