Opos Limited

CSA Member #685 Member since May 2026

About

Opos is a leading provider of debt collection and BPO services in the banking, utility, telecoms and retail finance sectors. We provide consumer and commercial collections expertise to a number of Key Clients within the United Kingdom, from our state of the art service centre in West Dumbartonshire. Founded in 2008, Opos has grown from strength to strength in what is a highly competitive and stringently regulated environment through a continued commitment to excellence, development and an ethical approach to collections. We are authorised and regulated by the Financial Conduct Authority. We are members of the Credit Services Association and the BCCA as well as founding members of the Scottish Compliance Forum. Opos is proud to be a leader in driving best practice across the financial services industry and our tailored approach to each of our clients ensures that the best outcomes for them, and their customers, are at the forefront of every decision we make.

Services Offered

  • Business Process Outsourcing (BPO)
  • Call Centre Support
  • Credit Control
  • Debt Collection
  • Debt Purchase
  • International Collections
  • Liquidation Book Debt Recovery
  • Small and Ad Hoc Collections
  • Tracing

Types of Debt Handled

  • Credit Agreements
  • Business to Business
  • Utility
  • Council Tax
  • Telecoms
  • Mortgage (inc shortfall)

Additional BPO Services

  • Credit Control
  • Information Services
  • White Label Servicing