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CSA Supplier webinar: Collect more & retain your best collectors with Gamification - Noble Systems
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CSA Supplier webinar: Collect more & retain your best collectors with Gamification - Noble Systems

This series of CSA webinars offer members the opportunity to explore the products and services of our Supplier Members. Supplier Members will each present a free 30-minute webinar to talk about their products and the benefits they could potentially bring to CSA member businesses.

 Export to Your Calendar 05/12/2019
When: Thursday, 5 December 2019
11:00
Where: United Kingdom

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This webinar will explain how Gamification for credit and collections organisations and departments could give you to the tools to enhance the productivity of your collectors, reduce attrition and gain more appropriate outcomes, improving your overall collections result.

71% of all employees are not engaged while they're at work and the average contact centre has a 26% attrition rate. Noble Gamification users turn those numbers around with engaging contests, recognition and rewards. Motivation impacts everything in a contact centre, particularly within collections environments. A motivated team of collectors has a positive cascading effect on call efficiency, cost per call and overall expense.

Learn how gamification has helped other collections organisations by providing contests, rewards and coaching to bring about positive changes in motivation, increasing right party contacts, promises to pay and conversion rates.

See how Gamification can impact your bottom line with the Gamification ROI calculator: http://bit.ly/2WLfJG7

 

Register now

Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

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ppc

T: 0191 217 0775

F: 0191 236 2709

E: info@csa-uk.com

Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA

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