Home | Print Page | Contact Us | Report Abuse | Sign In
CSA Compliance Meeting - London - 4 July
Register Tell a Friend About This EventTell a Friend
CSA Compliance Meeting - London - 4 July

 Export to Your Calendar 04/07/2019
When: Thursday, July 4, 2019
10:00 AM
Where: etc. Venues Marble Arch
86 Edgware Road
London W2 2EA
United Kingdom
Contact: Colleen Peel
0191 217 3070


Online registration is available until: 04/07/2019
« Go to Upcoming Event List  

Agenda

  • SM&CR - culture, governance and HR - “4th line of defence” – Frank Brown (Bovil)
  • SM&CR - Operationalising SM&CR including implementation timelines and certification – (Worksmart)
  • Complaint handling and customer engagement - what FOS are seeing in the sector – Matthew Patrick (Financial Ombudsman Service)
  • Association update
  • GDPR – 12 months on
  • CSA Debt Collection Communication guidance workshop – technology, methods, use and compliance

 

*Agenda may be subject to change

Credit Services Association,
2 Esh Plaza, Sir Bobby Robson Way,
Great Park, Newcastle upon Tyne,
NE13 9BA Map

fenca iic

ppc

T: 0191 217 0775

F: 0191 236 2709

E: info@csa-uk.com

Credit Services Association Limited 
Registered in England and Wales No. 00089614

CSA (Services) Ltd
Registered in England and Wales No. 05055685

Registered address:
2 Esh Plaza, Sir Bobby Robson Way, Great Park, Newcastle upon Tyne, NE13 9BA

This website uses cookies to store information on your computer. Some of these cookies are used for visitor analysis, others are essential to making our site function properly and improve the user experience. By using this site, you consent to the placement of these cookies. Click Accept to consent and dismiss this message or Deny to leave this website. Read our Privacy Statement for more.