Welcome to the CSA Training Services website. I would like to introduce our training services which are available to both members and non- members, in fact anyone that requires our specialism in training.

We provide a comprehensive, flexible and vast range of training courses. From the ever popular diploma course to our bespoke In-House training, designed specifically for your company- which are delivered by experienced professionals from the industry. The training will suit all budgets and requirements and we are here to help with all aspects of training identification through to delivery and evaluation. Resulting in correctly and more efficiently trained staff, this is a solution that will be worth investing in.

Our education services offer a wide range of training courses  to suit your business and personal needs. We offer our City and Guilds Diploma course for the Debt Collecting Industry, In- House training and public courses.

TRAINERS WANTED!! We are always looking for experienced freelance trainers from the industry to help assist with the CSA's extensive portfolio of courses, if you are interested in training with the market leader please get in touch with myself- we are recruiting now.

Head of Training, Sales and Services

• Public Courses currently running:

• How to deal with overdue trade accounts by telephone- 7th October, London.
• Basic Law for Collectors- 5th November, London OR 11th November, Manchester.

There will be more to follow in the Autumn and New Year, topics include-

• International Collections
• Telephone Collection Techniques
• How to deal with difficult telephone calls

....For more information please call: 0191 28656556 or email: gillian@csa-uk.com