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The Credit Services Association (CSA)
CSA Supplier Membership will bring to the membership a selection of respective and trusted suppliers who will offer CSA members the most competitive rates for their services.
Below you can view information about CSA Supplier Members.
Adare SEC Ltd
Adare SEC provides technology-led, outbound and inbound essential communication solutions to private and public sector clients who need to control the cost, quality and efficiency of their electrical and printed communications.
Services provided: Outbound solutions (transactional mail, hybrid mail, postal services, pins, BPO), inbound solutions (document management) and electonic solutions(multi-channel delivery, e-Presentment)
Alyne UK Ltd.
Alyne is an award winning, international RegTech (Regulation Technology) company with a unique GRC Cloud based, Software-as-a-Service platform for Risk Management and Compliance and we help organisations to painlessly comply with controls, standards, laws and regulation.
Our differentiator is that we provide a carefully curated content library out-of-the-box, currently covering more than 31 mapped standards, laws and regulation relating to InfoSec, Data Privacy (incl GDPR), Operational Risk plus 900 Control Statements, 45 Assessment Templates and more than 560 interconnected risks, together with powerful workflow assessments, analytics and reporting capability, at an extremely competitive price.
Alyne is working with Risk and Compliance teams to deliver agile risk insights, bringing contextual understanding of risk and controls within the organisation, to enable you to make the right executive decisions and outcomes in real-time and to drive business advantage.
The Alyne software is designed to be as easy to use as browsing social media. Alyne is curated content, passionately designed information, powerful functionality.
Arctick is an award-winning cloud based GRC RegTech solution which provides the framework needed for a firm to implement and evidence effective governance and compliance controls.
The solution enables firms to effectively identify, manage, monitor and report risks and incidents, providing a configurable and flexible capability to automate labour intensive audit, compliance and risk management processes to improve operational efficiency and reduce costs.
Arctick is aligned with the stringent regulatory compliance expectations of the FCA under SYSC 6, SYSC 7 and SMCR, enabling Accountable Individuals and Senior Managers to implement and evidence high standards of compliance, conduct and culture.
Services provided: Governance Risk & Compliance RegTech Software Solution
We are one of the primary suppliers to the CSA membership of Critical Communication services. We have over fifty clients specialising in the collection of debt. We are the primary provider of these services in the local government area of Council Tax.
First Data is a global leader in commerce-enabling technology and solutions, serving approximately six million business locations and 4,000 financial institutions in 118 countries around the world. The company’s 24,000 owner-associates are dedicated to helping businesses of every size, from small start-ups to the world’s largest corporations. We enable global commerce every day by securing and processing more than 2,800 transactions per second and $2.2tn per year.
Services provided: Merchant Account and Payment Gateway services aimed at those processing credit and debit card payments from the end user whether this be online, over the telephone or in a face-to-face environment.
Investor in Customers
Investor in Customers (IIC) is the UK’s leading independent customer experience (CX) agency. During the last 12 years we’ve asked more than 2 million customers and helped hundreds of businesses – including the CSA - to deliver an improved customer experience. Helping them to retain and attract more customers and leading to an increase in their profitability.
As well as delivering in-depth CX analysis and supporting you for the following year to implement your action plan and drive your business forward, we will accredit your organisation with our industry recognised IIC Gold, Silver or Bronze award.
Services provided: Customer experience assessments, customer journey mapping, net promotor score
Infinian (part of the Quint Group)
Infinian provides highly insightful data to financial services, fintech companies and some of the biggest global data businesses. 100s of data sources feed the unique Infinian database in real-time from exclusive data created by Quint Group’s market-leading consumer brands MoneyGuru, Credit Angel and Monevo.
Services provided: ReconnectU our high-quality tracing solution, utilises 600k unique credit applications per month. Our customer contact database is continually growing and being refreshed, enabling the provision of high-quality data for tracing to find new contact attributes and to support scorecard ranking of debtors. Adding innovation to the traditional trace process.
Noble Systems is a global leader in the customer communications industry, providing innovative solutions for Contact Centre, Workforce Management and Analytics technologies. Tens of thousands of agents at 4,000+ client installations worldwide use Noble platforms to manage millions of customer contacts each day.
Worksmart are the UK’s leading provider of software to manage ‘people based’ regulatory processes. Serving the UK financial services industry, Worksmart also provide regulatory consultancy and training services either in conjunction with implementing our software or as a standalone service.
Based in Milton Keynes, Worksmart are proud to have been in business for over twenty years and have many of the UK’s leading and most recognisable financial companies as customers.
Services provided: Worksmart provide software to manage ‘people based’ regulatory processes. Serving the UK financial services industry, Worksmart also provide regulatory consultancy and training services.