CSA & DBSG

Collector Accreditation Initiative

The Collector Accreditation Initiative (CAI) is an online test designed to assess collectors' knowledge and scope of understanding regarding sector Compliance.  The test encompasses individual awareness of relevant Regulatory Guidance and the Legislative Framework.


The test costs £20 per collector and is aimed at:
• Collectors
• Collections Team Leaders and Management
• Collections Coaches and Trainers
• Audit/ Quality roles
 

For full details of the Collector Accreditation Initiative please view the CAI Brochure.

Once passed, the accreditation is valid for twelve months, after which time it must be renewed. 

To register your interest, please complete the booking form

For further information about how the Collector Accreditation Initiative could benefit your organisation please contact Louise North, Training and Systems Coordinator on 0191 271 8046 or email louise.north@csa-uk.com  

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