+44 (0) 191 217 0775
The Credit Services Association (CSA)
Phillips & Cohen Associates UK join Dementia Action Alliance
Phillips & Cohen Associates (UK), Ltd, the multiple award winning, specialist compassionate recovery business, is delighted to announce joining the Manchester Dementia Action Alliance.
The Alliance is made up of organisations across Manchester, working together to increase awareness of the condition and to improve the lives of people living with dementia and their carers.
Following the success of their training partnership with Samaritans, and as part of joining the Alliance, Phillips & Cohen Associates employees have also taken part in Dementia Friends awareness sessions from the Alzheimer’s Society. The Dementia Friends programme is about learning more about dementia and identifying the small ways we can help.
Nick Cherry, managing director, commented on the initiative: “Whilst it is very rare that we encounter people living with dementia in our daily activities, dealing appropriately with vulnerable consumers of all types is a key focus for our business and those impacted by dementia would certainly be classified as such. With an estimated 800,000 people in the UK living with dementia, and many more people caring for someone with dementia, increasing awareness of this condition is of critical importance.
"Whilst thankfully this is an infrequent occurrence for us, we are delighted to become Dementia Friends and be able to equip our staff with the practical skills to identify and assist those who are affected by this tragic condition.”
Bethan Wood, corporate fundraiser at the Alzheimer’s Society added “We are delighted that Phillips & Cohen have committed to joining the Dementia Action Alliance and as part of this have enabled their employees to become Dementia Friends. We hope many more companies will take their lead. With a growing number of people living with dementia, it's more important than ever we all have a better understanding of the condition.”
In recent years Phillips & Cohen Associates (UK), Ltd has been recognised with a number of industry awards for its uniquely compassionate approach to debt recovery and for its ground-breaking training partnership with Samaritans. This recognition included winning ‘DCA of the Year 2014’ at the ICM British Credit Awards, the Treating Customers Fairly Award at the Credit Awards in May 2014, and also becoming the first DCA to achieve Investors in People Champion status in 2012.