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The Credit Services Association (CSA)
Copycat letter alert
The CSA is issuing an alert to Members to be vigilant of “copycat” letters following a recent incident which involved one of our members.
We have been contacted by a Member who explained that they are currently dealing with an issue involving a series of letters claiming to be from them.
The firm was able to prove they had not sent the letter due to a unique barcode feature used on all correspondence. The fraudulent letters all included an identical barcode linked to a date from 2013.
The CSA would advise businesses to be aware of this issue and encourage members to take the necessary steps to minimise the risk of this happening to them in the future.